Caliber - Patchogue

4.8 (3,041reviews)
96%
225 Medford Ave,  Patchogue,  NY  11772

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,041)

My Experience

Excellent Service and communication from start to finish.

Likely to Recommend

Definitely

Repair Quality

Excellent service

Customer Service

Excellent customer service staff was great

Returned Clean

My Experience

From the time we walked into your building we were greeted with smiling faces. Everyone was professional and kind.From the girls at front desk and of course Jerry.He was just great.Our dealing with Enterprise was just as smooth.Thanks again for a great job all around. Henry M.Scudder

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

The car is not done, late in parts ,paint is not done and car still dirty

Likely to Recommend

I don’t want friends have the same experience as me

Repair Quality

They hive you a product that is not even finished, they worry more about get paid and not to get the job done the right way, I have to bring the car back and for like I have the time to keep it with they schedule.

Customer Service

The final product is nothing compared to what you spect

Returned Clean

My Experience

I appreciated the communication, something was missed in the estimate but was still able to be repaired so was very happy with my experience.

My Experience

Caliber Collision communicated daily about the repair work. Their estimated time for completion was almost accurate. Our car was returned earlier than we expected.

Likely to Recommend

Repair Quality

The staff at caliber collision were courteous and very professional. We were continuously notified about the car repairs. The car repairs were completed sooner than expected. We were pleased with their service.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I’m happy with the repairs done to my car and the good customer service at Caliber. Thank you very much.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excellent job and wonderful staff!!!!

Likely to Recommend

Repair Quality

Excellent job and great staff

Customer Service

Excellent staff

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

From my initial contact with Caliber to our final meet when the work was completed-all quite positive. Everyone was professional and friendly. I was kept well informed throughout the time my car was being repaired. Truth be told-my mind was a bit blown by how well they kept me abreast of the ongoing repairs. I dealt mostly with Vinnie who could not have been more kind or professional. When asked if I had any questions I had to reply no because everything he told me gave me all the information I could possibly need. I truly felt. I was there one and only customer. I would highly recommend, without hesitation, Caliber Collision. Although I do, hope I never again have the need, I wouldn’t think twice about coming back to Caliber.

Likely to Recommend

Cannot give a better recommendation than if I find myself in need once again down the road I will not hesitate to go back to CaliberCollision in Patchogue. No higher praise.

Repair Quality

Totally satisfied with my experience. Everyone was very professional and caring. Kept me well informed along the way which for me was perfect.

Customer Service

Again, from the people at front desk who greeted me to Vinnie who held my hand throughout process-these folks could not have been more professional or caring.

My Experience

Great workmanship and very easy to work with.

Likely to Recommend

Repair Quality

Customer Service

My Experience

My experience with Caliber was very professional. Vinny was so patient and explained everything that was going to be done. I would highly recommend Caliber. thank you for your experience. I would highly recommend Caliber to anyone. Thank you so much sincerely MARYELLEN.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Service was completed so quickly. Had my car back in 3 days.

Likely to Recommend

Good experience

Repair Quality

Fast. Had car back in 3 days. Easy process.

Customer Service

Pleasant, friendly staff

Returned Clean

My Experience

Great company. Vinny is a great asset to your team.

Likely to Recommend

Repair Quality

Great job

Customer Service

Topnotch

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Easy to work with and excellent work

Customer Service