Caliber - Pflugerville
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Our vehicle was not completely with all repairs and was in fact damaged in the interior passenger side by repair guys NOT HAPPY AT ALL
Likely to Recommend - 1.0/5.0
Repair Quality - 1.5/5.0 -
Note happy at all
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
So far so good, looks as good as new
Customer Service - 5.0/5.0 -
Friendly, informative, and helpful people
My Experience - 5.0/5.0 -
Caliber Collision exceeded my expectations from start to finish. Communication was excellent, the staff was courteous and knowledgeable, and the repairs were flawless. My Toyota was returned clean and in perfect condition. I truly appreciate the attention to detail and outstanding customer service. I would definitely recommend Caliber Collision to family and friends. Thank you for making the entire process stress-free!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent repair quality. The vehicle was returned looking like new, and all repairs were completed with great attention to detail. Very satisfied with the results.
Customer Service - 5.0/5.0 -
The customer service was excellent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Tosha made the entire process so easy and trustworthy!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
No complaints. Great job, well done, Jason was great to work with.
Customer Service - 5.0/5.0 -
All fantastic people. Really appreciated Jason in particular
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0 -
Overall communication. Great and quickness- still not able to feel repairs were 100% but not sure that was avoidable.
Likely to Recommend - 2.0/5.0
Repair Quality - 2.0/5.0 -
I think this place is one of the least professional places. Not only was communication confusing and we got accidental updates, but once we received the car after 6 weeks, I noticed a panel that still wasn’t fixed. Exterior had some smudges that had to be taken back and cleaned. The inside of the car is covered in dust. And! Just noticed dark hand smudges on my roof that weren’t there before. The lack of caring about this details and unfortunate.
Customer Service - 3.5/5.0 -
People were nice.
Returned Clean
My Experience - 5.0/5.0 -
Tosha has done a great job of keeping me in the loop during the whole process. I really appreciated she even took the time to hand wash my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0 -
Great service
Returned Clean
My Experience - 5.0/5.0 -
The car was handled with care and the finish was better than expected. Our advisor Gina was excellent and provided us with superior customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car came back better than expected. The color match is great and all of tje safety features were calibrated and in working order.
Customer Service - 5.0/5.0 -
Gina kept us informed and set realistic expectations on the work and timeframe in which the car would be ready. Caliber delivered the car 4 days early!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Looks great. One of the parts is slightly not flush with the other. But quality is great overall
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
I was really impressed with their work and quick service. I recommend Caliber Collision 100%.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Paint didn't match. Lights need to be set for daytime running. Passenger side turn signal needs to be reseated. My service advisor is aware and he informed me that it will be addressed
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Overall experience was good. The only problem I think I have is that we changed front lamp for one side while the other is still old one which is creating a bit issue while driving as one side is too bright and the other side is dull and is creating a distraction. Not sure if we can do anything about this.