Caliber - Pflugerville
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The repairs are absolutely to my satisfaction. Thank you for keeping me informed about the delays, work progress, and completion date. Job very well done!
My Experience - 5.0/5.0 -
Great place to bring your car. Fast and efficient. Strongly recommend!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
After driving my car for awhile there is a squeal at very low speed and turning. I will contact Callibure if the sound doesn't go away
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent work 5stars
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
My car looks beautiful.
Customer Service - 4.5/5.0 -
Very frustrated with additional week I had to wait for 2 additional insurance approvals to do work.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
You all did a good job can’t even tell that it was wrecked thank you all
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Matched my paint which is great and my tint. My driver side mirror doesn't move with ease as it did before the damage and repair.
Customer Service - 5.0/5.0 -
Gina and front desk were both amazing and very helpful. Very friendly and accommodating.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
One month to complete the job is totally unacceptable. I was bounced from one advisor to another without prior notification of the change, communication was poor and I’m contacting the manager first thing tomorrow morning, since your team disconnected my dash camera (which I don’t know why they did that since is not even on the way of the repairs) and now is not working. I will never recommend your business to anyone.
Likely to Recommend - 0.5/5.0 -
See all my comments before this. Horrible experience at this location
Repair Quality - 0.5/5.0 -
I had a very disappointing experience at this location and feel compelled to share my concerns. Throughout the repair process, I was passed from one advisor to another without any explanation, which made it difficult to know who was actually handling my case. Communication was poor from start to finish. The last advisor assigned to me seemed irritated whenever I called for updates, leaving me feeling like I was an inconvenience rather than a customer seeking information about my vehicle. When I picked up my SUV, I discovered that my dash camera had been disconnected and left on the floor. I do not understand why it was removed, as it was not located near the area that required repairs. More importantly, it has not worked properly since. When I asked the advisor about it, my concern was dismissed. She stated that she did not know anything about it and did not offer any assistance or explanation. The following day, I called to speak with a manager regarding these issues, but she was unavailable. Shortly afterward, I received a call from the advisor informing me that she had spoken with the General Manager about my dash camera and requested a copy of my receipt, stating that they would replace it. That conversation took place about a week ago. Since then, I have sent a follow-up email and have not received any response. What concerns me most is not only the damage to my property but also the lack of accountability, professionalism, and communication throughout this entire experience. Based on my experience, I will not return to the Caliber Collision Pflugerville location, nor would I feel comfortable recommending it to others. I hope this feedback is taken seriously so that future customers receive the level of service and respect that was missing in my case.
Customer Service - 0.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 1.5/5.0 -
I’d recommend anyone to take their vehicle to their home shop (chevy truck, chevy services) if they can. Much more trustworthy all around.
Repair Quality - 4.5/5.0
Customer Service - 1.0/5.0 -
Very unprofessional & unorganized. Would not come here again.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Bumper looks good. Customer service reps were super professional and friendly.
Customer Service - 5.0/5.0 -
Exceptional service provided.
Returned Clean
My Experience - 5.0/5.0 -
Saeid was incredible, and the process was painless. I out it off too long thinking the entire experience would be a hassle and I was wrong. Dropping off my vehicle took 15 minutes, seamless pass off to my rental car, and even less when I returned. Wonderful experience and Saeid was communicating the entire time, and was there every step of the way!
Likely to Recommend - 5.0/5.0 -
They do good work.
Repair Quality - 5.0/5.0 -
The beautiful lady at the front desk went out of her way, to get the job done. Appreciate her so much. She needs a big fat raise
Customer Service - 5.0/5.0 -
The lady at the front desk went desk was so amazing.