Caliber - Philadelphia York St
In operation 29 years, 9 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Everyone was super helpful! Kyle was very kind & made sure to keep me updated throughout the repair process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I had a great experience with Caliber Collision on York Street. My car ended up needing much more extensive repairs than initially expected, and I was on a very tight timeline to get it back. The team really came through for me, and Kyle in particular was amazing throughout the entire process. He was incredibly helpful, kept me updated, worked with me around my timeline, and clearly put a lot of effort into getting everything taken care of as quickly as possible. They were able to move the repair along much faster than the original estimated completion date while still making sure everything was properly repaired, reassembled, painted, calibrated, and tested. I really appreciated how much effort Kyle and the rest of the team put into accommodating my situation and getting the car back to me before I needed it for the start of school. The final work looks great, the car is driving perfectly, and everything was completed successfully. I know it took a lot of coordination behind the scenes to make it happen, and I’m extremely grateful to Kyle and the entire Caliber team. Absolutely a five-star experience!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing service, team was very helpful and got me my car back way before estimate.
Customer Service - 5.0/5.0 -
Perfect customer service.
Returned Clean
My Experience - 5.0/5.0 -
Excelent customer service Great job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great communication. Car runs and feels great. Clean as well. 5/5
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Communication was on time and car looks great!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Service was quick and professional. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
From beginning to end everything was a perfect 👌 10.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome
Customer Service - 5.0/5.0 -
Awesome
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0 -
Not sure why the brakes is making more noises after I picked it up. It wasn't making any noises before I dropped it off. Now i'm going to have to bring it to another shop to get my brakes check.
Customer Service - 5.0/5.0 -
Everyone was nice and friendly at the shop. Kyle was helping me to get my car fixed in any way he can because some parts weren't in the insurance claim. So that was nice of him.
Returned Clean
My Experience - 0.0/5.0 -
When I picked my car up today, I was thinking everything was fine. Couple things happens, but we figured it out. My alignment is still not the way that it should be. It’s still leaning towards the right as I’m driving it. Mitch is very well aware of this and I told him after this long day today, give me a day and I will contact you guys back on Friday so he can take the car and drive it around and see where I’m coming from cause the alignment is still off. Thank you. You did an amazing job.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Took a littler longer than expected. My technician was amazing and staff is so helpful and gets the job done! My car came out perfectly. Very professional! Thank you Mitch and all!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very good communication. And service was provided was faster than estimated date.
My Experience - 5.0/5.0 -
Kyle was very helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Kyle was very helpful
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service . Very satisfied from start to finish. I’ll recommend anytime
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Mitchel was on point in letting me know what was being done with my car and I really thank him so much for his service because I didn't have to call he always informed me.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kyle is the man! He took care of me throughout the entire process. Highly recommend, my car came out beautiful!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
AAA++ service…Bruno was the best starting off the process of reviewing my Lexus. And then there’s Matt, he holds the gold standard in customer service. I was pleased with how he walked me through the process. I was updated each step of the way and when the job was done I was impressed with the results. It was like the damage never happened. Please continue to keep up the excellent level of work!
Likely to Recommend - 5.0/5.0 -
This is a family affair…When my daughter needed work done to her vehicle, I liked what I saw and I said, “Let me give them a try.” I made the right choice. They made it look like it never happened!
Repair Quality - 5.0/5.0 -
I was 100% satisfied with the quality of the repairs.
Customer Service - 5.0/5.0 -
Bruce and Matt’s level of customer service went above and beyond the usual standards. They set the Gold Standard!