Caliber - Phoenix - N 23rd Ave
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0
Likely to Recommend - 1.0/5.0
Repair Quality - 1.0/5.0
Customer Service - 1.5/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
Good communication, the quality of work was excellent and it was done in a timely manner.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Connor was amazing start to finish. 10/10 on service and communication. He made the process easy and smooth and made sure I was informed every step of the way.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Connor was amazing.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Extremely friendly & helpful staff. Worked extremely quick on my repair and I’d refer them to anyone who needs any body work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very satisfied with work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great and timely service
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything went great and my Ford Edge looks so good again. Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Didn’t really keep us informed about the progress of our car
Customer Service - 5.0/5.0 -
Sam had a good customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Work appeared to be complete upon pick up at the shop. However- when I got home noticed that the fuel filler neck was never reattached to the truck bed and all three screws were missing. The piece was competed detached and dangling behind the driver side fuel door. Additionally, where they had removed my bedcover to paint was not reattached properly leaving a large gap. Finally- the bumper is uneven with approx a one inch gap on the passenger side and a two inch gap on the driver side. I was able to repair all of this (with the exception of the uneven bumper). Additionally, we were originally told the truck would be ready Jan 7, however it was delayed a whole week beyond that and there was no communication via text, email, or phone call). We called multiple times and got different answers depending on who we talked to. At the end of the day the body work looked great but the communication was 4/10 and the finishing work- such as reattaching the fuel fuiller neck- was a 3/10. I don’t know if I would recommend this place.
Likely to Recommend - 1.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They did a fantastic job