Caliber - Phoenix - N 23rd Ave

4.7 (1,394reviews)
93%
11025 N 23rd Ave,  Phoenix,  AZ  85029

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Ford
I-Car

Reviews (1,394)

My Experience

David Smith was responsive every time I called he was there and return my calls property with a high level of customer service. I had several issues that needed to be resolved just to get my car fixed even though it was extra lengthy as far as the time frame of almost being a month still seem to try to do everything he can to get the process moving forward. Towards the end of the process there was still a check engine light on after everything was prepared and he was able to fix that I'm very short amount of time to make sure that I can get on the road same day. Even though my insurance company Geico seemingly was a piece of s*** throughout the whole process he's still tried his best to accommodate. Kaitlynn receptionist is very nice as well.

My Experience

Everyone was pleasant to deal with and very knowledgeable on repairs. The repair job was well done. I am very pleased with the results.

Likely to Recommend

Absolutely would recommend them.

Repair Quality

They did a fabulous repair job on my Honda Van. Would absolutely recommend them to anyone.

Customer Service

Very helpful and pleasant.

Returned Clean

My Experience

Thank you for doing a beautiful job on my car. You can’t even tell where the boo-boo was. And delivering my car back to me was a bonus. Great work! Thanks so much!

My Experience

Just an excellent experience from start to finish, I’m very satisfied with my experience at Caliber. Happy to recommend!

Likely to Recommend

I will for sure recommend this location and team.

Repair Quality

Excellent job from start to finish.

Customer Service

The manager was excellent.

Returned Clean

My Experience

Looked great when we picked it up. Every one was very nice and knowlegable.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great company. The took really good care of me and my vehicle. 10 out of 10.

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Repair Quality

Customer Service

Returned Clean

My Experience

The team at Caliber could not done a better job— from the snack, to the laughs, to the incredible car repair— five stars wouldn’t do it justice. The communication was impeccable & while meeting everyone wasn’t under the best of circumstances, I really appreciated how caring and valued they made me and my family vehicle feel. Thank you for providing me a service & experience I can trust.

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Repair Quality

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Returned Clean

My Experience

Repair was timely and the status reports were helpful. Thank you for the excellent experience.

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Repair Quality

Great communication, great quality of repair .

Customer Service

Returned Clean

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My Experience

Dave was great, very communicative and friendly. The car looks fantastic. Wish we didn't have to meet you all but could not be happier with the results thanks Dave and the rest of the crew at Caliber Collision!

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My Experience

This has been my first car, my first accident and my first time doing an adult situation alone with my car. Going in I was a little stressed and overwhelmed but with the help of the gentlemen thy helped me with my car made everything super easy and simple. They gave me a time when it would be don’t and kept in contact with me everyday through texting when something new came up with my car and they got done with my car before the time they predicted. I couldn’t get a hold of them by calling, but I was able to get a hold of them through text and when I let them know no one was answering they called me 30 minutes later. Thank you caliber collision for making my visit easy as possible! I am so happy to have my baby back! Thank you thank you thank you!!

Likely to Recommend

My second time. No stress because I know true professionals are taking care of me.

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My Experience

David was the best and always made sure to keep in contact regarding my vehicle.

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Repair Quality

David is the best and made sure the communication was always there!

Customer Service

Returned Clean

My Experience

My Experience

Everything went smoothly! Truck looks brand new and wouldn’t have gone anywhere else!

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Repair Quality

Customer Service

Returned Clean

My Experience

They were all super friendly and kept me up-to-date the whole time I would definitely come back

Likely to Recommend

Repair Quality

They were great

Customer Service

Returned Clean