Caliber - Phoenix - N 23rd Ave

4.7 (1,393reviews)
93%
11025 N 23rd Ave,  Phoenix,  AZ  85029

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Ford
I-Car

Reviews (1,393)

My Experience

Very impressed with quality of work and customer service from the tech that did the inspection and showed me the work done.

Likely to Recommend

Repair Quality

Customer Service

The gentleman that did the inspection was great, but the person at the reception desk was not very friendly or welcoming.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

It's only been hours but what I have seen looks very nice... great customer service

Likely to Recommend

Por su buen trabajo

Repair Quality

Luy fiemos amable al contestar todas mis preguntas y Héctor iso mui bien su trabajo de pintura y los mecánicos también isieron un buen trabajo y como equipo y la rasepcionista mui amable les damos las gracias 🙏 y estamos mui contento con su trabajo… y por entregarme mi carro antes de tiempo.

Customer Service

Hola estoi mui felis y satisfecho por su buen servició y su ayuda verbal la comunicación que tubieron con migo lui y sus trabajadores ysieron mui buen trabajo en mi carro 🚗 los felicito.. a todos gracias 🙏

Returned Clean

My Experience

Great customer service and communication overall from Daniel. Thank you for taking care of my car.

Likely to Recommend

Repair Quality

Customer Service

My Experience

They did a excellent job & I got my jeep back sooner than expected. This is my second vehicle that I've taken here and I will always go back!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I am happy with the service I received as my car looked good as new when picked up after a reasonable time of repair. I also greatly appreciate the timely updates received from Daniel.

Likely to Recommend

Repair Quality

Customer Service

My Experience

I had heard that Caliber Collision had an excellent reputation and now I know why. They truly are an exceptional company the work they did on my vehicle was top class and I would definitely use them again and recommend them to my friends. Thankyou

My Experience

It was a wonderful experience! They completed the repairs within a timely manner, updated me on the status frequently, were always very kind and helpful when I had questions, and were very accommodating to my schedule! I highly recommend them to everyon!

Likely to Recommend

100% recommendation!

Repair Quality

My car is perfect!

Customer Service

They did a wonderful job! They were very attentive and accommodating to my schedule! They gave updated frequently and answered any questions I had

My Experience

The gentleman that helped me was fantastic. Great customer service; he deserves raise!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I loved the repair work, Daniel was always very kind, he explained everything they did, in fact they delivered the car to me before the scheduled date

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Very disappointed in how my car was treated. I will be reporting the things to Travelers Insurance who paid for the repair.

Likely to Recommend

There are many shops doing the same work, and much more personal and with pride.

Repair Quality

The repair work was very well done. The condition in which my car was returned to me was not acceptable.

Customer Service

Everything was recorded messages so far as updates during the work. I did not speak to a person. Not good in my opinion.

My Experience

Everything was great, efficient and the guy who handled my car was very friendly and knowledgeable!

Likely to Recommend

Repair Quality

Person that handled my car was friendly, knowledgeable and handled everything ahead of schedule.

Customer Service

Friendly but when people answer the phone they seem confused as to what to do.

Returned Clean

My Experience

Excellent communication and very pleased with the professional results

Likely to Recommend

Repair Quality

Customer Service

My Experience

They provided amazing service from the estimate to the day it was picked up. Work done exceptionally great. Thank you.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Yes it was nice and clean

Repair Quality

Very attentive

Customer Service

Quite satisfied

Returned Clean