Caliber - Phoenix - N 27th Ave

4.7 (146reviews)
92%
5154 N. 27th Ave,  Phoenix,  AZ  85017

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Ford
I-Car

Reviews (146)

Likely to Recommend

Repair Quality

Satisfied with the work

Customer Service

Returned Clean

Likely to Recommend

I will be recommending this shop to everyone! Outstanding!

Repair Quality

Caliber is a topnotch repair shop. I was greeted by Melissa at the front desk who was very helpful. Camila was awesome. She went over the damage and told me the timeline of when the parts would be in and when the work should be completed. She called me several times to update me on the estimated time of completion. Rodney was very helpful and such a nice guy. Great crew. My vehicle looks awesome. They did an Amazing job. Would definitely go back to this shop and would recommend them to all my family and friends! Thank you!

Customer Service

Melissa, Camila and Rodney were awesome!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

All the personnel that we met was friendly and helpful.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

The car looks new again.

Customer Service

Excellent customer service!

Returned Clean

My Experience

My Experience

Working with Caliber collision was a very painless process. I would use them again for any of my auto body needs.

Likely to Recommend

Repair Quality

Customer Service

Your staff was great.

Likely to Recommend

Repair Quality

Customer Service

My Experience

The staff was friendly, helpful and the car was completed on time.

My Experience

Everyone I interacted with was great!

Likely to Recommend

Repair Quality

Professional service

Customer Service

Professional service

Returned Clean

My Experience

Camilia was very nice every time I spoke to her on the phone she was kind and helpful. Thank you . My car looks great.. 🥰

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Overall experience with his team was outstanding. Couldn’t have asked for a better location to work with from the management to the front desk to the technicians in the back, Camilia who was basically a personal assistant through this whole experience. Always kept me updated with text messages and the process of where the truck was. They even detailed and clean my vehicle. Couldn’t have asked for a better experience. Customer service was top-notch and even remembered my name when I came back to pick the truck up. Hopefully I never have to come back again, but if I do, it will be to this location thank you to the team at caliber collision for an overall 100% satisfactory

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Absolutely amazing staff. Communicating almost daily with up dates. Would definitely recommend to anyone

Likely to Recommend

Repair Quality

Customer Service

Wonderful staff. Great communication from start to finish!

My Experience

The work was done as promised, on time, and for the price discussed. The car looks great!! The communications I received from Camilia as the car moved through the repair process were fantastic and invaluable! Thank you, Camilia, Melissa, and Rodney.

Likely to Recommend

Repair Quality

The repair quality was excellent!

Customer Service

Melissa, Camilia, and Rodney were wonderful. I especially appreciated all the text updates from Camilia as the car moved through the repair process.

Returned Clean

My Experience

Great service and work. I thought Camille was wonderful and communicated very well with the entire process. And she was so nice and professional

Likely to Recommend

I would highly recommend caliber collision, for professional work, and customer service

Repair Quality

Customer Service

Great work in service by the caliber collision team. Camille was great with communicating the entire time, and kudos to all of your team at that wonderful organization.