Caliber - Pompano Beach

4.7 (1,515reviews)
94%
100 SW 12th Ave,  Pompano Beach,  FL  33069

In operation 29 years, 6 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,515)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, professional repairs, and excellent communication throughout the repair process. Many highlighted how staff kept them informed at every stage, providing regular updates via calls and texts, which greatly reduced stress during an otherwise difficult time. Repairs were frequently completed ahead of schedule, with vehicles returned clean and looking like new. Customers appreciated the friendly, welcoming atmosphere and the team's dedication to going above and beyond. A few customers noted areas for improvement, including occasional cleanliness concerns inside vehicles, some instances of needing to return for minor unresolved issues, and isolated cases where communication could have been more proactive. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.
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"Absolutely the best! All positive things about Caliber Collisions! They saw my frustration with the adjuster ..." Read more
"I brought my car in for a fender repair, and they did an amazing job! The team was professional, quick, and kept me updated throughout the process. The ..." Read more
"Professional, courteous, communicative, very pleased with quality of repairs"
"This was an excellent experience from start to finish. Staff were helpful and caring. Communication was ..." Read more
"The car came back looking absolutely perfect! No one could ever guess that it had been in an accident."
"... that I dropped my car to when I picked up my car. I was informed of every step in the repair and the gentleman that handled my case was very friendly ..." Read more
"The communication from drop off through pickup was transparent and thorough. I appreciate how the exceeded ..." Read more
"... strange - why not just update me when you have info. I never got an unprompted update throughout the entire process. Had to call them to find out what was happening" Read more
"... customer service. Gave me updates along the way and I never had to call to initiate those updates. Breath of fresh air." Read more

My Experience

Great Bodywork, you can’t tell it was hit . Very happy

Likely to Recommend

I’ve always felt confident in Caliber Collision for any car repair I’ve needed, especially in a situation like this. I’d definitely recommend them for their friendly service and the reputation they have.

Repair Quality

What really made my experience so satisfying was the clear communication and follow-ups about the deadline and the car’s progress. Knowing that everything was being done properly and communicated well gave me peace of mind. Plus, I was thrilled that they exceeded my expectations with the timeline, getting my car back in time so I didn’t feel like it was gone for too long.

Customer Service

Regarding customer service, I commend everyone for their exceptional friendliness, openness to communication, and ability to address my concerns promptly. If they were unable to resolve my issue, they were willing to follow up within an hour.

Likely to Recommend

Repair Quality

They did an amazing job with my car and were very friendly

Customer Service

The service was excellent and fast. My car looks like new and they were very friendly

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Yes I love the comunicación

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I had an exceptional experience getting my car serviced here after a car accident. They were extremely communicative and attentive to every little detail. Kevin, the man who serviced my car did an amazing job!! The service was very quick; my car was repaired in less than a month after my accident. I would highly recommend this place to anyone looking for car services and repairs. Hopefully, I won’t HAVE to be back but if I do, I know EXACTLY where to go.

My Experience

Por cambiar un bomper trasero de un hyundai 2019 cobrar 3,575 me párese demasiado caro .

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Marcus and Chris was very helpful and I will recommend them going forward.

Repair Quality

The whole were courteous and very helpful during the entire process

Customer Service

Answer all my questions with no hesitation

Returned Clean

My Experience

The lugs from my front driver side tire is still trying to come out. One of my legs are missing. Please give me a call.

Likely to Recommend

I'm the warehouse coordinator for FF, and after this experience with my personal vehicle, I will be seeking other vendors to repair my fleet of trucks

Repair Quality

It's been a month and I'm still waiting for my car to be completed. I'm missing a center cap for my rims and the chrome piece that goes on the front drive rside fender. My car is shaking now, so I'm going to have to take my wheel off to see were my rims fixed.

Customer Service

Returned Clean

My Experience

Smooth, simple and courteous from the very beginning to the very end, we called several shops, but because of the gentleman that caught our attention with his laid-back approach, we decided that’s the route we wanted to take. Bill &Anita Sherman-

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great customer service!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great job

My Experience

The job was well done and the team there treated me with respect.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very perfectional.Quick work and Excellent service.Kevin was very helpful and kind.

Customer Service

African lady at desk.Kevin also great.

Returned Clean

Likely to Recommend

Repair Quality

Kevin and young lady from front desk did an amazing job facilitating my vehicle repair. Thank you all!

Customer Service

Returned Clean

My Experience

Everything was done quickly and everyone was really helpful, friendly and informative

My Experience

Damage on driver side that was not there before repair. Also many new small scratches on the driver side hood of the car that was not previously there. Paint splatter on driver side and driver passenger door. Dust throughout the interior as well as a fair amount of glass remain and in some areas large deposits of it still remain.