Caliber - Pompano Beach

4.7 (1,515reviews)
94%
100 SW 12th Ave,  Pompano Beach,  FL  33069

In operation 29 years, 6 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,515)

My Experience

Kevin was helpful and responsive. They were able to get my truck back to me in a timely fashion.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Marcus was great! Excellent customer service

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Repair Quality

Customer Service

My Experience

Marcus was very kind and in reliable. The lady at the front desk was very kind as well.

My Experience

Kevin was awesome he personally saw to it that my car was fully repaired, connected with both my insurance company and rental car company to ensure that I was not charged anything extra out of pocket, 10/10

Likely to Recommend

Repair Quality

Kevin was awesome he personally saw to it that my car was fully repaired, connected with both my insurance company and rental car company to ensure that I was not charged anything extra out of pocket, 10/10

Customer Service

kevin was amazing

Returned Clean

My Experience

Marcus our advisor was a great dude. Super nice and communicated updates as they were available. Everyone at the office was helpful and made it as good as an experience as it could be

My Experience

Thank you Marcus & staff!! Perfect job and wonderful people! Thank you so much!

Likely to Recommend

Repair Quality

I already did this survey...but I'll do ine more time! Everything at Caliber went beautifully. Great ppl, great service, & great result!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Kevin did an excellent job communicating with me about the process and time line. Extremely happy with his handling of the repair.

Customer Service

Kevin is a superstar

Returned Clean

My Experience

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Marcus was top notch but chris was terrible no customer service at all i received my car with nail in the tire, which they tried to claim it was not their responsibility after patching the tire and assuming responsibility they patched it on the wall of the tire, which is an extreme liability and very dangerous after running from shop to shop, which is what I was told to do to get the tire fixed and Manager Chris still tried to deny me of it after negotiating with him for about 15 minutes. He finally decided to pay for it when I said thank you he walked off and cussed at me. Marquis was top-notch for Chris really needs to work on customer service.

Customer Service

Chris was terrible marcus is great

Returned Clean

My Experience

Amazing service from day one that I dropped my car to when I picked up my car. I was informed of every step in the repair and the gentleman that handled my case was very friendly and answered all of my concerns with an amazing professionalism yet in a friendly way. Would definitely recommend. Thank you

Likely to Recommend

Repair Quality

Absolutely incredible. Kevin deserves a raise.

Customer Service

Returned Clean

My Experience

I would highly recommend caliber. You were all superb from the beginning of the process until the completion. Chris was awesome by coming outside to approve caliber to take the job. Kevin did outstanding work. You cannot tell this car was ever touched. The texts asking the way were comforting as well. The ladies at your front desk were pleasant, polite and very efficient. And lastly the car rental process was made easy by their competence. Truly, it was a pleasure and i will highly recommend your services to my people. Thank you caliber

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Repair Quality

Customer Service

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Repair Quality

Very good job came out as good as new cant tell it was in an accident. Very satisfied with the work!

Customer Service

Good communication the whole way through

Returned Clean

My Experience

Likely to Recommend

Repair Quality

I love it

Customer Service

Returned Clean

My Experience

My Experience

Just got my car back from Caliber Collision and I'm impressed! Great customer service from start to finish. They took care of everything and did a fantastic job on the repairs. Highly recommend!" 😊

My Experience

Every one was wonderful

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

The repair was done very professionally and in a timely manner. Marquis explained everything and everything was done as he said it would be. Thanks for making this experience a positive one!

Likely to Recommend

We would definitely recommend Caliber Collision in the future for any car repairs.

Repair Quality

I was very pleased with the service, the work done on my car was great and Marquis informed me each stage of the repair. Thank you for a job well done!

Customer Service

Very pleased with the workmanship of the repair on my Lexus. Marquis was very knowledgeable and helpful, making sure that the repair was done promptly and expertly. Thank you for a job well done!

Returned Clean