Caliber - Pompano Beach

4.7 (1,515reviews)
94%
100 SW 12th Ave,  Pompano Beach,  FL  33069

In operation 29 years, 6 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,515)

My Experience

Likely to Recommend

Repair Quality

The process was easy. I was kept informed about the status of my car. Marcus, my service advisor was professional and customer service oriented. Kayla at the front desk handled everything.

Customer Service

Returned Clean

My Experience

Very happy with the repair and the seamless process of setting up the estimate, drop off, and car rental. A special thank you to Marqus for being so kind and going above and beyond during the repair process and checking why my engine light came on after pick up.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The front desk receptionist not only did her job beyond her means while I waited, Kayla displayed a warm caring attitude toward customers and myself. Marcus was very respectful and professional in his representation, explanation, and connecting with me to feel confident knowing my vehicle will be handled with care. Both made sure before I left my vehicle I was accommodated. Enterprise was my rental car. Marcus and the communication receiving text updates on how long my vehicle will be before the work was complete was great. The completion of the work made me happy to see the end result. I’ll use Caliber Collision again should I need them. Thank you Team.

Customer Service

The front desk receptionist not only did her job beyond her means while I waited, Kayla displayed a warm caring attitude toward customers and myself. Marcus was very respectful and professional in his representation, explanation, and connecting with me to feel confident knowing my vehicle will be handled with care. Both made sure before I left my vehicle I was accommodated. Enterprise was my rental car. Marcus and the communication receiving text updates on how long my vehicle will be before the work was complete was great. The completion of the work made me happy to see the end result. I’ll use Caliber Collision again should I need them. Thank you Team.

Returned Clean

My Experience

Excellent customer service and they kept me informed about each step they took. I would highly recommend caliber collision to everyone I know. Thank you

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They don’t fix the right we’re supposed to

Customer Service

I’m not happy with the work

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Customer service is excellent, everyone was cordial, concerned and professional. I drove the car home and it seemed ok. I will drive more tomorrow and let you know if I find anything in question. Good job.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very satisfied. Good job all around.

Likely to Recommend

Repair Quality

Great job done by all.

Customer Service

Great job and communication.

Returned Clean

My Experience

Wow what a great experience from the front desk all the way to the repair staff. Marquis went above and beyond to make sure our experience was a 5 star experience. I have never been to an establishment where the staff actually cares about the customers car and their experience. It was so easy and almost too good to be true. Thank you to the whole staff. You all deserve a raise and a week extra vacation

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They were knowledgeable and courteous. Marcos was great and the car was ready less time than stated. The car looked new when I picked it up

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

It took longer than usual, but I am happy with the job that was done. I didn’t not like the delay, but sometimes things like that happen. I am very happy with the service I have received.

Customer Service

Returned Clean

My Experience

very greaf

My Experience

Service was excellent. Updates were given on a regular basis. Front desk staff off the chain, both ladies.

Likely to Recommend

No one wants to go to a body shop, but if you need one, this is the place to go!

Repair Quality

The car came back looking absolutely perfect! No one could ever guess that it had been in an accident.

Customer Service

Customer service is top notch! The folks at Caliber made what could have been a very unpleasant process very easy.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Total professional experience! Everyone was warming, caring , supportive and professional! Kept me informed throughout the 2 week process and delivered my car in perfect condition!

Likely to Recommend

Repair Quality

Total professional experience!

Customer Service

Great people!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Great work

Returned Clean