Caliber - Portland - St Johns
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Entire staff is very friendly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Attentive, responsive, amazing
Customer Service - 5.0/5.0 -
Excellent
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service and the work looks great
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Highly trained team with awesome customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The customer service and efficiency here was amazing!!!
Customer Service - 5.0/5.0 -
Esmaya was great!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The customer service and keeping me informed with proactive text messages was a very positive and welcome level of service.
My Experience - 0.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0 -
You guys forgot a hammer inside my engine and the bottom protection of the engine was not secured and scratching while I was driving. Very disappointed.
Likely to Recommend - 5.0/5.0 -
I'm in my mid 50's and I've never been in an accident ever, so this was my very first experience with needing auto repair. I had just bought my car a week prior to when someone hit it while it was parked. Fortunately, it was entirely her fault and her insurance took care of everything. Her insurance (Liberty Mutual) asked me who I wanted to take my car to for repair and I told them that I assume it would be easier to use whoever they normally use and they said that it would in fact be easier, and that they would recommend Caliber Collision. I'm glad I took his advice because the process was smooth and very fast. My car was done within one week. if I ever have a repair need in the future, I definitely will use Caliber.
Repair Quality - 5.0/5.0 -
Everything looks great, although the gas lid feels far less substantial than what was there before. That's the only thing that surprised me. Wasn't sure why that was replaced, but the section of the car that contains that was damaged so I'm guessing the gas opening/lid part was attached to the new replacement panel/part. The inside of the gas opening/part has the KIA logo on it so I'm sure it must be legit. Just weird it's not as sturdy as the original. Doesn't matter to me though to be honest because of the lifetime warranty the repairs have. My only feedback worth taking note would be that whatever cleaner or polish used on the inside of my car stinks of some werid chemical. Not sure what was used, but I'm highly sensitive to strong scents so I've been driving with the windows down until that smell goes away. FYI - My car was pristinely clean when I brought it in so it didn't need to be cleaned on the inside anyway.
Customer Service - 5.0/5.0 -
I was relieved with how easy the process was from start to finish.
My Experience - 5.0/5.0 -
Quick, friendly service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a great job communicating throughout and were very helpful
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Friendly staff, seamless and painless. Would use again.
My Experience - 5.0/5.0 -
We appreciated that we were kept up on what was happening. Thank you for your tolerance of my texts. We really like the fact you thoroughly cleaned our dirty car. Thank you.
Likely to Recommend - 5.0/5.0 -
We would recommend them to anyone
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The car was ready as they said. It looked great. We especially appreciated the cleaning that was done.
My Experience - 0.0/5.0 -
The people at Caliber were friendly and seemed professional, however, my car, an all-electric Ionic 5, was not ready to be picked up. I was aware that we were still waiting on a piece of molding. 1. It would not start. The 12 volt battery was dead. The young lady who helped me jumped it. It started and I drove home to Scappoose about 28 miles away. When I came back out around 5:45, it would not start. Completely dead. The car was running perfectly when I brought it in 2 weeks prior. I’m not sure what to do next. I’ll try calling in the morning. 2. The car was dirty with greasy hand prints, smudges and marks on the windows and replacement door. The inside was also dirty with a lot of dust. 3. The side mirror on the damaged side was/is very loose. Please contact me. Pete McHugh 503-201-7284