Caliber - Poulsbo

4.9 (2,226reviews)
98%
19873 Viking Avenue NW,  Poulsbo,  WA  98370

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,226)

My Experience

My Experience

Excellent service every time. A repeat, happy customer. Thank you for everything.

Likely to Recommend

Repair Quality

Car looks great. Thank you.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Nice job thank you. Stay well, all. God bless.

My Experience

Office is very friendly and assisted with car rental. Repair was made quickly and looks brand new.

My Experience

My Experience

My Experience

Likely to Recommend

Repair Quality

They did a great job with the car. they kept in touch with the project.

Customer Service

They were great people.

My Experience

I was originally given an estimated time of 4-5 days to finish the repairs but to my amazement, all the repairs got done in less than 3 days and most importantly, I was able to pick up my car the day before I leave for my trip. Excellent job!!! Thanks to everyone especially to Austin Elliott!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Caliber did exceptional work on the Pathfinder and finished the job on my time line.

Customer Service

Caliber did exceptional work on the Pathfinder and finished the job on my time line.

Returned Clean

My Experience

Timely repairs and upfront costs. Staff was tentative and very professional, thanks!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Attention to detail and quick to address any of my concerns

Customer Service

My Experience

Quality job, and terrific communication. Very satisfied with the end result!

Likely to Recommend

Repair Quality

Highly recommend commend. The quality of the repair was outstanding. The whole process from communication to the finish job was better than I could have expected. Thumbs up for caliber collision

Customer Service

Returned Clean

My Experience

Was completely satisfied with the job Collision did with my Toyota.

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

I talked to three different people about having something buffed out, but it wasn't done. (It wasn't caused by the accident damage being repaired.) I'm irritated because I really wanted it done, and would have paid for it on my own dime, but it was not done. Every person shook their head and said ok though.

Returned Clean

My Experience

Austin at Caliber collision was quick to assess the damage I had and kept me informed of the repairs along the way. Car looks amazing and I am very satisfied with the repairs that were performed. IF I ever need repairs in the future, I will definitely give Austin at Caliber Collision a call.

Likely to Recommend

Repair Quality

Car looks great and color match was spot on.

Customer Service

My Experience

I was not satisfied with the excessive amount of time it took to complete my car repair. I don’t feel like I received good customer service and there are issues with the quality of the work that was done. There’s really not much that can be done now to correct the issues that I was most concerned about. I definitely would not do business with Caliber Collision again based on my bad experience.