Caliber - Poulsbo

4.9 (2,229reviews)
98%
19873 Viking Avenue NW,  Poulsbo,  WA  98370

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,229)

My Experience

Caliber was very responsive and kept me informed throughout the repair process. Victoria was especially helpful and friendly, taking the time to explain each step and assist with related matters such as the rental car and insurance claim. Overall, it was a smooth experience, and I would gladly recommend their services.

My Experience

Truck repair came out excellent. Restored it to practically new condition. Victoria was very informative and communicated the proces throughout the repair. Will keep you guys in mind for any future repairs for our familys vehicles.

My Experience

What a delightful crew! They took care of everything, kept me updated, and were so kind and helpful. Victoria was my person at the Poulsbo location (crash manager?). She's so good at what she does! I knew I was in good hands as soon as I got there. She is great at explaining the work that is being done along the way. Thanks Victoria!!! Also, thanks to all of you who were there at the front desk. Great experience! Sincerely, Sandy

Likely to Recommend

Recommended them to my neighbor a few days later when their car was rear ended.

Repair Quality

Customer Service

My Experience

The whole team was so helpful from the minute that I walked in to Caliber, dropped my Jeep off, they drove me to Enterprise to pick up my rental and when I picked up my Jeep everyone was great!

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It was done so quickly and so well

Customer Service

Thorough and kind and great

My Experience

Thank you

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Repair Quality

All were wonderful. They worked hard and quickly to repair. My car looked very good once I got it. Still working with me on a couple issues that may or may not be related to the accident I was in thank you in particularly thank you Victoria.

Customer Service

Victoria was phenomenal

Likely to Recommend

I’ll be taking another car to them. At least for the estimate

Repair Quality

could have washed the exterior.

Customer Service

Nice, experience with with both the counter person and the estimator!

My Experience

I appreciate the professional service I received from Caliber Collision. They made the process painless, and kept me informed every step of the way. Victoria messages allowed me to put my worries aside and move on with my day through the entire process. I also liked how well they coordinated with outside companies to complement services they did not cover.

Likely to Recommend

They were very professional and I appreciate their attention to detail

Repair Quality

I appreciate how Caliber took the stress of my car accident off my shoulders and returned my car to my very quickly.

Customer Service

My Experience

My experience was great! Service was fast. I want to thank all involved. My baby looks great! Thank you.

My Experience

Who ever is in charge, don’t come close to allowing Ben and/or Victoria to go elsewhere. The customer service they provide is unparalleled. I’m sure the repair work is the same. If It’s ever necessary , we’ll be back. Joe Braun

Likely to Recommend

Absolutely recommend

Repair Quality

I was impressed with the professionalism, communication and warmth from the staff. Being in a fender bender was very stressful yet, the staff had a calming and friendly presence that took the edge off! I’m thankful and thrilled with wok done on my car! Would wholeheartedly recommend!

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Highly recommend!

Returned Clean

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Absolutely!

Repair Quality

The repair looks like extra care was considered and I’m happy.

Customer Service

Very accommodating….perfect.

My Experience

Very professional. Kept me informed throughout the process.

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My Experience

Everyone was great! Thank you so much!

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Returned Clean