Caliber - Provo

4.8 (4,922reviews)
97%
1545 North State Street,  Provo,  UT  84604

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,922)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Friendly

Repair Quality

The pieces that were worked on look very new and shiny!

Customer Service

Quick, friendly, answered questions, great at communicating the status of my vehicle

My Experience

I was very informed through the whole process. Very good service!b

Likely to Recommend

Repair Quality

Customer Service

Very easy to work with, and kept in great contact during the whole process.

My Experience

Chris was so thorough, kind, and accommodating. He updated me by text every day and got the job done sooner than expected. I know he was balancing many other people’s vehicle work at the same time, but he made me feel like I was his only customer.

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Repair Quality

Customer Service

My Experience

I was very pleased with the work on my car. I was surprised but very happy with how my car was vacuumed out and cleaned too. A very professional place. Loved it.

Likely to Recommend

Loved their service.

Repair Quality

Very happy with the service I received. Would return if I need too.

Customer Service

Very professional and nice.

Returned Clean

Likely to Recommend

Repair Quality

Great job 😃😃

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

My car was fixed a lot faster than expected. They did a great job!

Likely to Recommend

Repair Quality

would of preferred genuine parts, but I understand the reason why because of the insurance companies. Everything was great, the only thing I noticed was the head lights are not aligned

Customer Service

They kept me posted almost everyday

My Experience

I was impressed with the service especially with the way Chris handled everything from day one. He forwarded a process report with pictures of the work. I personally wanted to thank him for the way he handle everything.

Likely to Recommend

I was completely satisfied with the work and I wouldn’t hesitate to recommend them to others

Repair Quality

The work was well done and on schedule.

Customer Service

Kept me posted on progress of the work

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Chris was awesome and kept me informed through the whole process. Car looks awesome.

My Experience

Chris did a fantastic job of being completely honest and transparent in every step of the repair. He answered my questions and definitely had my best interests in mind. I would definitely come back and recommend caliber to all of my friends.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My car looks new ,was washed inside and out .Done quickly, I give them 5 stars

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

They did a fantastic job, went above and beyond, I really like the way my car looks now.

Customer Service

Great service from the insurance company and from the Collision shop. I felt like a real priority.

My Experience

Chris was amazing. He gave me clear instructions and updates. I was way impressed. They went above and beyond what I expected. I had recently come home from a camping trip and I felt bad because the inside and outside of my car were a bit dirty, but my car was washed, vacummed, and windows cleaned. I don't know if that's standard procedure or not, but it sure was incredible. I would give Chris a 10 star rating if I could.

Likely to Recommend

Not only was the repair great, but they even washed it and vacuumed the inside which they certainly didn't have to do.

Repair Quality

Chris was amazing.

Customer Service

Chris was so good about giving me updates and working with my crazy schedule

My Experience

I appreciate the service by Chris, that I receive during the whole process. He keep me up to date on the progress of completing the work on my car. Chris is very professional, he share the photos and went over the paperwork as well. The Customer service area is also very well maintained and is clean. Had pleasant experience. Thank you!

Likely to Recommend

really impressed with their work

Repair Quality

The did an awesome job! Its like the damage never happened and it was finished sooner then expected, I couldn't be happier with their service

Customer Service

they were polite and kept me up with the repairs

My Experience

Jordan was absolutely fantastic to work with. She was very helpful and made sure I was informed throughout the whole process. I felt very well taken care of there!