Caliber - Puyallup - River Road
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Did My wife call and say "hide the doughnuts"?
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The experience was really great, despite the circumstances. Working with the team in the office was really wonderful. Joelle (?) was always very pleasant and knowledgeable. The communication was superior. I received bi-weekly or more frequent updates on the status. Any time I asked questions, they were promptly and thoroughly answered. It was a pleasure dealing with Caliber and will definitely use them in the future (although, I hope it's not necessary). They worked seamlessly with both the rental car company and my insurance company. I felt like I was in capable hands throughout the entire experience. My only complaint is that my car was really dirty inside when I got it back. No doubt in a body shop there is dust everywhere, but perhaps consider having an interior wipe down service upon vehicle return? there was a thick coat of dust everywhere inside of my car. The experience was great so getting my car cleaned will be a small price to pay and is totally worth it, just some constructive feedback.
Likely to Recommend - 5.0/5.0 -
Hands down, I'll refer anyone I know to them.
Repair Quality - 5.0/5.0 -
My expectations were exceeded. It was an absolute pleasure working with Caliber and it's employees. The work they did was great. Their communication was even better.
Customer Service - 5.0/5.0 -
If there was an 11, I'd pick it. Very friendly, informative, competent and the communication on the repairs and status of my vehicle. Joelle (?) was always a delight.
Returned Clean
Likely to Recommend - 5.0/5.0 -
this was my third time. all not our fault, but when any repairs is needed i will continue to come to this shop as everyone was so friendly, helpful and welcoming and they do an outstanidng job.
Repair Quality - 5.0/5.0 -
everything that was needed done was done and things were explained/
Customer Service - 5.0/5.0 -
caliber is so welcoming, helpful and quick to answer any questions and concerns
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Was very good