Caliber - Puyallup - River Road
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Walt was absolutely amazing!! Knocked the stress of car repairs out of the water. He was so communicative, always kept me updated and was willing to answer any questions I had. He definitely deserves a raise. 10/10 recommend
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a wonderful job ensuring that the damage was fixed and made to look like how it was before the accident. It looks amazing.
Customer Service - 5.0/5.0 -
They kept me updated on a daily basis.
My Experience - 5.0/5.0 -
The drop off & pick up was super fast and easy. And I received timely updates via text along the way.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Some edges aren’t perfect but I’m not one to complain. The service and communication was absolutely exceptional
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Seamless process and did a great job repairing my Tesla. Excellent communication and kept me informed along the way! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I had a very good experience. Making an appointment was easy anf they were able to get me in quickly. I received updates via text from Walt and was never left wondering about the progress. The repairs were fast and my car was very clean when I picked it up.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Wayne and the staff were so nice, they were able to get this repair started and finished so quickly! They did a beautiful job!!
My Experience - 5.0/5.0 -
Had a great experience at Caliber Collision in Puyallup, and a lot of that credit goes to my senior service advisor Walt Simpson. From start to finish, Walt was professional, friendly, and genuinely easy to work with. He kept things straightforward and made what can be a stressful process feel completely manageable. No surprises, no headaches, just solid communication and good service. If you're bringing your car here, ask for Walt. Highly recommend.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My Ridgeline looks great! Job done faster than anticipated. Great experience. Would recommend them to anyone. Hopefully never need them again but would return if needed. Thanks!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nice work, finished faster then estimated. Good communication. Would use again but, hope I never will.
Customer Service - 5.0/5.0 -
Good job, faster then expected. Still need to talk about reimbursement for car rental. Paid out of pocket.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Oh YES, absolutely!!
Repair Quality - 5.0/5.0 -
She (my Lexus) looks great!! They even detailed the inside and it was scary looking given I have been moving…..
Customer Service - 5.0/5.0 -
The staff was amazing!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0
Customer Service - 2.5/5.0
My Experience - 5.0/5.0 -
Great communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I was very satisfide with the job completed by caliber . they replaced the back door on my 2015 Ford Escape and did a fine job.. thanks: Chris
My Experience - 5.0/5.0 -
The staff at the River Road location in Puyallup WA were very friendly and helpful. They stayed in constant cimmunication with daily updates. I will use them again in the future if needed!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The job was completed faster and better than I expected!