Caliber - Raleigh - Oak Forest Dr

4.9 (2,232reviews)
98%
5412 Oak Forest Dr,  Raleigh,  NC  27616

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
GM
I-Car

Reviews (2,232)

My Experience

Car looks great and kevin was so nice to keep me updated daily.

Likely to Recommend

Repair Quality

Customer Service

My Experience

The car sounds louder than before the repair.

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Repair Quality

It seems to me that the car drives louder than it did before the repair . When I accelerate above 40mph road noise is noticeably louder. Could a damper have been left off?

Customer Service

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Repair Quality

Customer Service

My Experience

Start to finish was great. Was able to get my car in right away. I was always updated with the progress. The car was finished 10 days early and my car looks brand new again. Thank you.

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Repair Quality

Customer Service

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Repair Quality

No real complaints

Customer Service

No real complaints

My Experience

Chris was able to get my car back to me quickly. He also kept me updated on the repair status. The repair looks good and I can’t tell that I was in an accident.

My Experience

Likely to Recommend

they are great!

Repair Quality

Customer Service

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Customer Service

Returned Clean

My Experience

Repairs to hood and bumper look great. Will need to drive and test systems related to windshield replacement and bumper, i.e., radar cruise control and parking sensor.

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Repair Quality

Customer Service

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Great work and customer service, also super convenient that I could leave my rental at the shop and just drive up.

Repair Quality

New bumper looks great, and the car was spotless when I picked it up

Customer Service

I was updated frequently by text - very convenient - and Patrick expedited the cleaning so I could pick up my car before heading out on vacation.

Likely to Recommend

Repair Quality

I am very thankful for the service, they keep me posted every day as the job is getting done. Highly recommended

Customer Service

Grate service

My Experience

We are very happy with the repairs on our Acura TL. It looks flawless! Thank you Kevin and Tanner!

Likely to Recommend

No question about it. I would recommend this Caliber Collision location to anybody and everybody. Both the work done and the customer service were excellent.

Repair Quality

Totally satisfied with the repair. The work is flawless and we are very satisfied with the quality work that was done.

Customer Service

Top notch. We were kept informed all along the way. I knew what was happening with our car every step of the way.

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Repair Quality

Customer Service

Costumer service is great! Very Friendly staff! My service advisor Lee was very helpful!

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Just missing one piece that needs replaced. The lock on the spare tire.

Customer Service

My Experience

Everyone was so helpful and friendly. I was kept up to date on the progress of the repair and I’m pleased with the results.

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Customer Service

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Repair Quality

Great communication, repair completed timely and looks great

Customer Service

They helped me secure and return my rental and kept me updated on my repair process.

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Repair Quality

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My Experience

I really appreciate the excellent customer service and attention to detail. Everyone was kind thorough and even ahead of schedule. I graciously appreciate it.

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Customer Service