Caliber - Raleigh - Oak Forest Dr

4.8 (2,256reviews)
97%
5412 Oak Forest Dr,  Raleigh,  NC  27616

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
GM
I-Car

Reviews (2,256)

My Experience

Your customer service and repair teams are skilled, professional, and client focused. You have a great team.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Gina and Tyler have wonderful customer service! They are patient, full of knowledge helped me a lot with answering any questions!

My Experience

Very happy

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great customer service!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everyone was great to work with , so friendly, knowledgeable and my car looks perfect! Thank you so much!

Likely to Recommend

Repair Quality

Tyler Lamm provided good customer service from start to finish, everything looks great. Thanks

Customer Service

Likely to Recommend

Yes I will inform my family and friends about them they are good

Repair Quality

Customer Service

Thanks for the awesome job that you did to my

Likely to Recommend

Repair Quality

Gina, Taylor and your team are fantastic and we sincerely appreciate their professionalism and everything done to make sure that the repairs were thoroughly completed.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Good timely work

Likely to Recommend

Repair Quality

Great work.

Customer Service

The repair is perfect, first of all. Additionally, the staff at Caliber was excellent. They were kind, courteous, and processional throughout the process, and they also went above and beyond to complete the work the day before we were set to go on a long family road trip. I would recommend this Caliber location to others without hesitation.

Likely to Recommend

Absolutely. I’ve worked with them prior to joining Caliber. They are just the best to deal with!

Repair Quality

Awesome work!!

Customer Service

They were friendly, knowledgeable and kept me updated.

My Experience

Excellent, friendly service and a great repair job. Thanks.

My Experience

They did a really good job, keep up the good work. If anybody would need help getting their car repaired, I would refer them you you all.

Likely to Recommend

Repair Quality

Customer Service

My Experience

It was taking too long to fix the car. Quality control was not good the first tube today I went to pick up the car nov 12, 2021

My Experience

Everyone was so friendly yet professional and I would recommend caliber collision on oak forest road to anyone!! They kept me informed all along the way and were so easy to work with. I enjoyed everyone I met and will definitely be back IF I ever need a body shop again. Thank you!!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Can't speak to other Caliber Collision locations, but the particular site for my repairs is A+.

Repair Quality

Tyler, the Caliber Collision agent assigned to my account kept me in the loop with very good updates throughout the repair process.

Customer Service

Even with the "on going" supply chain issues, work proceed very good and timely. Communication was good, only one small hiccup!