Caliber - Raleigh - Oak Forest Dr

4.9 (2,231reviews)
98%
5412 Oak Forest Dr,  Raleigh,  NC  27616

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
GM
I-Car

Reviews (2,231)

My Experience

Thank you for the quick service!

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Very great service, timely and efficient.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Patrick and the team were really great. Communicated every step and kept me in the loop throughout the repair process.

My Experience

The work and communication was great!!

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Repair Quality

Customer Service

Returned Clean

My Experience

I can’t even tell that someone hit my car. He did such an awesome job that it blew me away. This store should be rated number one in the country not just Raleigh NC but the whole country. I would recommend this place for anyone who asks. The woman behind the counter was so very friendly and helpful. I am a satisfied customer for sure.

Likely to Recommend

Yes I would especially that shop.

Repair Quality

This is my 2nd survey. This team did an awesome job,

Customer Service

The lady at the front desk was very kind and the gentleman who assessed my car was awesome.

Returned Clean

My Experience

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Customer Service

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Repair Quality

Repairs were beautifully done. The team also did a phenomenal job on my paint! My Cherokee looks brand new.

Customer Service

My Experience

We appreciated the notifications that we received concerning the progress of the repairs. Chris Strickland was very knowledgeable and provided excellent customer service. We were happy with the repair which looked very professional. And we were happy with how clean our car was in the inside and outside when we picked it up. Thank you!

Likely to Recommend

Repair Quality

We were very satisfied with the results of your work. The car repair looks good, paint matched perfectly. And we were very pleased with how clean the car was when we picked it up. The inside and outside looked clean and polished.

Customer Service

Likely to Recommend

Repair Quality

Excellent repair…like new Good service…staff was Pleasant to work with

Customer Service

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Indeed! Service was outstanding! My vehicle was so well repaired that it looked new! Staff are affable and professional, giving information and answering concerns skillfully

Repair Quality

Customer Service

Expertly done, from pre-evaluation to repair completion to pick-up! Communication was clear and efficient.

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Customer Service

Returned Clean

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Customer Service

Lee was amazing! I had an issue with my key and he was also able to handle that as well. I also would like to give a special shout out to Susan. She started the great customer service this place has. She understood my situation and went in action to take care of me. My entire experience was great and I would recommend this location to anyone!!!

Returned Clean

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Repair Quality

Patrick was awesome. Great work and fast service.

Customer Service

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Repair Quality

Excellent work and excellent customer service

Customer Service

Returned Clean

My Experience

Excellent service, super quick. Appreciate the communication. Highly recommend!

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Customer Service

My Experience

The team made my vehicle look perfect! You can’t even tell there was damage to begin with. I also loved the continuous updates on my vehicle, it was very reassuring and increased my confidence in your team!

My Experience

Very professional service.

My Experience

The staff was very professional. They answered every question I had with care. I was kept informed and updated by Kevin through phone calls and informative text messages. They showed care and concern for my situation and worked very closely with me. Thank you guys so much. I will definitely go back if I ever need services again, and I recommend them to everyone!

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Repair Quality

Customer Service

Returned Clean

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Customer Service

Returned Clean

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Very happy with the result. Excellent customer service. Was kept informed of along the way from start to finish.

Repair Quality

Amazing job repair, like it never happened. I was kept informed with progress. Front receptionist and the service person Patrick was very friendly and professional.

Customer Service

Amazing Repair job like it never happened. I was kept informed along the way from start to finish. Front receptionist and Patrick was friendly and professional.