Caliber - Raleigh - Oak Forest Dr

4.8 (2,259reviews)
97%
5412 Oak Forest Dr,  Raleigh,  NC  27616

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
GM
I-Car

Reviews (2,259)

Likely to Recommend

Repair Quality

Patrick was awesome. Great work and fast service.

Customer Service

Likely to Recommend

Repair Quality

Excellent work and excellent customer service

Customer Service

Returned Clean

My Experience

Excellent service, super quick. Appreciate the communication. Highly recommend!

Likely to Recommend

Repair Quality

Customer Service

My Experience

The team made my vehicle look perfect! You can’t even tell there was damage to begin with. I also loved the continuous updates on my vehicle, it was very reassuring and increased my confidence in your team!

My Experience

Very professional service.

My Experience

The staff was very professional. They answered every question I had with care. I was kept informed and updated by Kevin through phone calls and informative text messages. They showed care and concern for my situation and worked very closely with me. Thank you guys so much. I will definitely go back if I ever need services again, and I recommend them to everyone!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Very happy with the result. Excellent customer service. Was kept informed of along the way from start to finish.

Repair Quality

Amazing job repair, like it never happened. I was kept informed with progress. Front receptionist and the service person Patrick was very friendly and professional.

Customer Service

Amazing Repair job like it never happened. I was kept informed along the way from start to finish. Front receptionist and Patrick was friendly and professional.

My Experience

Great experience, very quick and the work looks great!!! Even finished way ahead of schedule. Very much appreciate the experience. 10/10. Thanks you guys.

Likely to Recommend

Repair Quality

Great service. Great people. Got my truck done faster than expected, the work looks great as well. Thank you!

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

Really appreciated the status updates and quick repair job.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Kevin did a great job at keeping us apprised of each step being taken to repair our vehicle, and the employees at Calibers communication was above and beyond every step of the way which was greatly appreciated.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent customer service! Above and beyond communications! Easy renal car pick up and drop off. Repairs were top notch! Even had my car ready a week ahead of schedule!

Likely to Recommend

Repair Quality

Customer Service

My Experience

It was helpful to get updates on the progress of the repair and outlook target for completion.

Likely to Recommend

Repair Quality

Customer Service

My Experience

The communication was great throughout the repair.

My Experience

I felt the communication between your service advisor and myself was seriously lacking. I had to call and text to get the status on my car. My previous experience with Caliber was excellent and I obviously had my expectations much too high for this time.

Likely to Recommend

Repair Quality

Customer Service

The front desk was great. My service advisor did not communicate well.

Returned Clean

My Experience

The best team!! I recently moved and I had to find a new body shop they were so personable and flexible I will be back!

My Experience

Wonderful customer service!

Likely to Recommend

Repair Quality

Wonderful customer service πŸ‘

Customer Service