Caliber - Randallstown
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I have problems thus far and the staff was nice and respectful.
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
Trying to resolve an issue now
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
The process was flawless and the communication was great. Unfortunately, this isn’t the fist time I had to take a car to Caliber to be repaired but every experience has exceeded my expectations. Great service and fast.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They were very good to deal with and kept us informed about every step
My Experience - 5.0/5.0 -
Kept me informed about the repair progress & friendly staff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My repair is excellent.
Customer Service - 5.0/5.0 -
Great customer service, and kept me informed about the progress of my repair job.
My Experience - 5.0/5.0 -
I greatly appreciate your hardworking & care in repairing my vehicle so quickly!!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent job, communication is very good and exceeded expectations.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Your staff was attentive and thorough and my car was done ahead of schedule. I would recommend Calliber Collision to anyone. Thanks so much! My car looks great!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Daniel Horwath provided excellent assistance with repairing my vehicle after it was hit. He was very knowledgeable, patient, and answered every question I had thoroughly. His professionalism made a stressful situation much easier to handle. I’m very satisfied with the service he provided.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Dan was great . He was customer service oriented . I’m not a car guy but he broke it down where I can understand . He always followed up and gave updates . I’d be back just cause of his service .
Customer Service - 5.0/5.0 -
Dan was the best . Great customer service oriented person .
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
I’m totally pleased. Your text updates were very nice and all the staff was great. 4/4 stars