Caliber - Randallstown
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Matt was terrific to work with and went above and beyond to provide great service.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I thought the entire staff was respectful and professional. Work was done on time and in an excellent manner.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
professional, timely, very good work
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
The representatives Amy, Terry and the new girl who was being trained were very nice and courteous. They were very prompt and responsive and notified me of every stage when my car was being worked on. I really appreciated the text messages as well. Kevin was awesome and calling me and also keeping me up-to-date on the status of my car from the time that I took it in until the time that I actually picked it up. He was very knowledgeable of exactly what needed to be done and how everything was going to look once the work was completed.
Repair Quality - 5.0/5.0 -
The representatives Amy, Terry and the new girl who was being trained were very nice and courteous. They were very prompt and responsive and notified me of every stage when my car was being worked on. I really appreciated the text messages as well. Kevin was awesome and calling me and also keeping me up-to-date on the status of my car from the time that I took it in until the time that I actually picked it up. He was very knowledgeable of exactly what needed to be done and how everything was going to look once the work was completed.
Customer Service - 5.0/5.0 -
The representatives Amy, Terry and the new girl who was being trained were very nice and courteous. They were very prompt and responsive and notified me of every stage when my car was being worked on. I really appreciated the text messages as well. Kevin was awesome and calling me and also keeping me up-to-date on the status of my car from the time that I took it in until the time that I actually picked it up. He was very knowledgeable of exactly what needed to be done and how everything was going to look once the work was completed.
Returned Clean
My Experience - 5.0/5.0 -
My experience with your companies employees was exceptional and unmatched by other companies that I personally do business with on a daily basis. This was my first ever accident in 42 plus years of driving to do business with a company such as yours was extremely comforting.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
We decided to have the repairs done at Caliber because Matthew Gunther assured us that Caliber was well-equipped to handle the job and that we would have the truck back in a reasonable amount of time. Matt mentioned that his dad owned a body shop and that he had grown up around cars and repairs. This gave us a high level of confidence. We were not disappointed. We received regular updates on the status of the repairs, delivery was ahead of schedule, and we are extremely happy with the result. It was a pleasure doing business with Matt and Caliber.