Caliber - Randallstown
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Repairs completed ahead of schedule and under budget. Great job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repairs were completed sooner than I expected
Customer Service - 5.0/5.0 -
Communication and follow up were excellent
My Experience - 5.0/5.0 -
Kevin was awesome during the estimate,drop-off and final pick-up walk-through. They estimated a 3-4 day time frame for the repair and completed it in 1 day. Amy was nice and turned in the keys for our rental too. Overall, great job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you again
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was absolutely satisfied. My vehicle was being treated very special and I was contacted via text just about everyday to tell me about the status of each movement.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
All of you toke very good care of my Christian and she and I are very. Thanks for a job well done. God bless you all. Cheers!
My Experience - 5.0/5.0 -
Amiable people doing excellent job.
My Experience - 5.0/5.0 -
Matthew was a great tech.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Automated messages via text were appreciated but I was sent message that indicated car would be finished on 22 March. It was finished on 15 March. I understand the psychology of exceeding expectations but 1 day vice over a week seems pretty ridiculous. O/w my customer experience was excellent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
After a bit of a rough start, Kevin stepped in and made sure that all of my needs were met including a timely finish to the repair.State Farm was more intrusive than helpful and I appreciated Kevin handling all the details efficiently.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Good Morning, I pray that all is well. My Caliber Representative, Steven was very pleasant and knowledgeable. His service was quick and efficient. The repairs were completed in excellent time and conditions. I'm satisfied with a job well don, thank you Calber. Truthfully, Deborah Yahve
My Experience - 5.0/5.0 -
Great communication and superb service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Good. Job. Great. Customer. Service