Caliber - Randallstown
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had an excellent experience with Caliber Collision, and I especially want to recognize Dan for the exceptional customer service he provided throughout the entire repair process. From start to finish, Dan went above and beyond to make sure I was informed, comfortable, and confident in every step of the repair. He was professional, knowledgeable, responsive, and genuinely cared about making sure everything was done correctly. Any questions or concerns I had were addressed promptly, and he consistently kept me updated on the progress of my vehicle. The quality of the repairs exceeded my expectations. My car was returned looking fantastic, and the attention to detail was obvious. The entire team demonstrated a high level of craftsmanship and professionalism, making what could have been a stressful situation much easier to navigate. I truly appreciate the outstanding customer care and dedication Dan showed. It’s rare to find someone who combines professionalism, communication, and genuine concern for the customer so well. Because of this experience, I would highly recommend Dan and Caliber Collision to anyone needing vehicle repairs. Thank you, Dan, and thank you to the entire Caliber Collision team for a job exceptionally well done!
Customer Service - 5.0/5.0 -
I had an excellent experience with Caliber Collision, and I especially want to recognize Dan for the exceptional customer service he provided throughout the entire repair process. From start to finish, Dan went above and beyond to make sure I was informed, comfortable, and confident in every step of the repair. He was professional, knowledgeable, responsive, and genuinely cared about making sure everything was done correctly. Any questions or concerns I had were addressed promptly, and he consistently kept me updated on the progress of my vehicle. The quality of the repairs exceeded my expectations. My car was returned looking fantastic, and the attention to detail was obvious. The entire team demonstrated a high level of craftsmanship and professionalism, making what could have been a stressful situation much easier to navigate. I truly appreciate the outstanding customer care and dedication Dan showed. It’s rare to find someone who combines professionalism, communication, and genuine concern for the customer so well. Because of this experience, I would highly recommend Dan and Caliber Collision to anyone needing vehicle repairs. Thank you, Dan, and thank you to the entire Caliber Collision team for a job exceptionally well done!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great customer service, fast and convenient
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service. Fast and reliable
Customer Service - 5.0/5.0 -
Great
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Really great service at this caliber location. This is my second time visiting and both times were amazing. Everyone there is welcoming, friendly, and personable. They always answer questions directly and my vehicle was serviced in a timely manner. I really appreciate everyone at Caliber Collision in Randallstown!
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
This is my second time with Caliber and I am very pleased with them.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
This was a great experience from start to finish. The service advisor and the front desk were pleasant and had great communication. My car was finished a whole week earlier than the estimated date and looks basically brand new again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Kept me informed of the progress of the repair and completed the repair in a timely manner.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very quick body work done! Communication was exceptional! Will be back!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would be happy to tell anyone about the work you did for me. And highly recommend them to come to you for service
Repair Quality - 5.0/5.0 -
You diid and excellent job with the repairs of my car . I am very please with your work and service .
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I’m very happy with the work
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They got right to the job….. and I must say a job perfectly done! Thank you
My Experience - 5.0/5.0 -
Great customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The team did a good job thanks to Dave for helping make this process easy
Customer Service - 5.0/5.0 -
customer service was good