Caliber - Randallstown

4.7 (6,308reviews)
95%
3636 Brenbrook Drive,  Randallstown,  MD  21133

In operation 29 years, 10 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (6,308)

Likely to Recommend

I will reiterate. The staff was highly professional but also congenial especially the service supervisor DANIEL.

Repair Quality

It looks like it did when I purchased the vehicle.

Customer Service

I have dealt with Collision In the past this resulted in trusting them with the most recent repair. Without reservation I am absolutely pleased with their workmanship and professionalism, especially DANIEL the service supervisor. He thoroughly explained every detail and constantly updated me with every phase of the repair. I was totally gratified with the end result. I would highly recommend them to anyone in need of service or repair to their vehicle.

My Experience

Wonderful joy

Likely to Recommend

Repair Quality

Fast service and great communication!

Customer Service

Returned Clean

My Experience

I am totally satisfied with the work, the parts, the professionalism of the entire team, and timeliness of the work. I will recommend you to family and friends.

Likely to Recommend

I will recommend Caliber to my family, friends, and neighbors.

Repair Quality

Very good job and my car looks brand new.

Customer Service

The staff was very professional and provided me with frequent updates.

Returned Clean

My Experience

When. I picked up vehicle. I felt like I had just purchased a new car. Great job. Many thanks.

Likely to Recommend

I already recommend their service to several of my friends.

Repair Quality

When I picked up my vehicle. I was very impressed. It look a new vehicle. Really nice job.

Customer Service

When I picked up my vehicle. I was very impressed. It look a new vehicle. Really nice job.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

kept me informed throughout the process, very courteous, professional, great work

My Experience

Likely to Recommend

Repair Quality

If a repair is done after 3 pls wait until next day to call having less than 24 hrs to return a call is unrealistic

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I take all of my vehicles to Caliber Collision and I am always satisfied, best repair shop!!!

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Definitely

Repair Quality

Customer Service

They did a great repair job. And the customer service was polite and courteous.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

This was the smoothest repair company that I had to deal with I would be happy to recommend a friend or anyone who needs a repair.

Repair Quality

Great service and my car was ready early.

Customer Service

Everyone was professional.

Returned Clean

My Experience

Ricky was very helpful by keeping me informed- she was always very pleasant.

Likely to Recommend

Repair Quality

Ricky was very helpful and friendly

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

The tech that managed my repair was amazing! Got me in a day after the accident and finished early! Great experience, minus the hit and run lol

Likely to Recommend

Repair Quality

Customer Service

My Experience

The team was super courteous and professional. The facility and grouds were super clean. They had my beloved BMW X7 back in mint condition ahead of schedule. My insurance company led me to a great organization. Kudos to CALIBER!