Caliber - Randallstown
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Very kind and professional staff. Loved tge weekly updates!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome and personalized care start to finish. Constant communications on status
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Everybody for the most part was great, The black young lady could do a little more better with her customer service but over all I had a good experience. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Awesome
Likely to Recommend - 4.5/5.0 -
Good👌
Repair Quality - 4.5/5.0 -
Nice👌
Customer Service - 4.0/5.0 -
Good
Returned Clean
My Experience - 5.0/5.0 -
Everything was Outstanding
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Entire experience made si ple. Each staff member engaged throigh my claim process and repair was courteous and professional. Automated system with text messaging also a huge plus. Thank you all!
My Experience - 0.0/5.0 -
You had had my car just about a month when I went to pick it up. It looked like it never had any water on it since you had it it was filthy and also my rim that was damaged in the collision was not repaired.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Clear communication and a seamless repair
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0 -
In my book with a car I expect things that are repaired or replaced to connect properly in the car and to contribute to the overall proper operating of the car…..into a reasonable amount of time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Customer Service was awesome the work Was done very fast I am / was 100% satisfied. I cannot remember the name of my representative but she was awesome. I would/ will recommend Caliber Collison to friends/family
Customer Service - 5.0/5.0 -
100%
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Very fast work. Kept me informed.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
good work , finished fast and clean
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Dan was awesome at keeping me informed. The repairs looked great. This is the second time I have used Caliber for auto body repairs and each time I have been pleased with the outcome.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Will be recommending this shop to all
Repair Quality - 5.0/5.0 -
Wow, what an amazing shop. The vehicle came out so good cant even tell it was in a accident. The people at shop were so amazing and helpful. I will be recommending this shop to everyone! The manager went over repairs with us when it was done. we were so impressed with the manager Tina. Thank you to everyone.
Customer Service - 5.0/5.0 -
Dan and Tina did such a great job through the whole process. The girls at the counter were so helpful.