Caliber - Redlands
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
We are giving them an excellent on yelp
Repair Quality - 5.0/5.0 -
We would like to say that we were pleased with the excellent service with caliber collision.
Customer Service - 5.0/5.0 -
Everyone was extremely helpful.
Returned Clean
Likely to Recommend - 0.5/5.0 -
It depends on if they fix the damages or not. I'm disappointed that the damages on my car were allowed to remain without someone having the integrity to call me. I would have rather had them keep my car longer to prevent all this hassle and inconvenience that I'm going through now the second time. Mom mother was going to bring her car in for repairs; however, I don't know now if she will.
Repair Quality - 0.5/5.0 -
The work that was done on the front of the car (i.e. the bump, lights, and hood) was ok. However, the mechanic ended up damaging (i.e. cracking) three out our four ground effects that I have on the vehicle near the screws where they are held on. One of the screws that holds it in place is even missing from the side panel. The front passenger side ground effects was new and just replaced less than a few months ago. They are claiming that the condition was pre-existing. However, they were not damaged when I walked around the car with the repair supervisor (Louis) when I originally dropped my car off to get it repaired. The damage is causing the ground effects to pull away from the vehicle. Also, the damage was not noted in the report that Louis used when we walked around the vehicle. I have a meeting tomorrow morning with the repair supervisor (Louis) to discuss the damage. I may have to report this to State Farm Insurance if the damage remains unfixed. The side panel in it's current state can cause further damage to my car if it comes off while driving and to other cars if it hits their cars. This can also causes further insurance liability for me and for State Farm.
Customer Service - 0.5/5.0 -
I'm not happy that I have to go back again a bring my car back to discuss additional damages that the mechanic is trying to cover-up. I was already without my vehicle for a week and a half. Now, I have to go through this all over again and haggle with Louis and the mechanic concerning the additional damage to my car. This is a big inconvenience to me as a customer! I expect when I leave my vehicle for repairs that it won't incur additional damage, and if by accident it does, that they will be honest and repair it and not wait to see if I discover it. When the mechanic cracked the first one you think it would be an indication that he is doing something wrong and not keep doing it.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Outstanding service
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Brian and the whole team were very professional and worked diligently to repair the car to my satisfaction.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I have already told many people how happy I was with their customer service