Caliber - Reisterstown

4.7 (3,981reviews)
94%
11602 Reisterstown Road,  Reisterstown,  MD  21136

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,981)

Likely to Recommend

I would recommend this shop as the staff provided great customer service and repairs were done timely and exceeded expectations.

Repair Quality

The repair was done correctly and timely.

Customer Service

Great repair and great customer service!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Finished my car earlier than expected. Employees were very professional

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Repairs took a shorter time. Staff were professional.

Customer Service

Very professional.

Returned Clean

My Experience

Thank you very much!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Well done

Likely to Recommend

Repair Quality

Good

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Caliber Collision did a good job on the repairs of my car,.

Customer Service

Likely to Recommend

Everyone was very personable and gave great customer service.

Repair Quality

The people at this Caliber Collision location were very nice, and very informative. They gave me text updates every few days about my car and how the repairs were going, they fix my car in a timely manner, and they even gave me a spare key after my car was repaired. Definitely 10 out of 10! ☺️

Customer Service

The people at this Caliber Collision location were very nice, and very informative. They gave me text updates every few days about my car and how the repairs were going, they fix my car in a timely manner, and they even gave me a spare key after my car was repaired. Definitely 10 out of 10! ☺️

Returned Clean

My Experience

I like to thank Matt and his whole team at caliber collision. I dropped my truck off for repairs and every Tuesday and Thursday I received an update on the status of my truck. My truck was repaired and ready for pickup a week ahead of the schedule pickup date. When I picked my truck up I was very impressed because there were no signs that my truck had ever been involved in a accident. Big shout out to Matt and his team for the professionalism getting my vehicle back to me early and also for the great communication on my truck status. Two thumbs up 👍🏿👍🏿

Likely to Recommend

The work they done was 100%

Repair Quality

Matt and his team took great care of my truck. The service was excellent and the twice a week updates were much appreciated

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

None! Everyone was very friendly and professional. They did a excellent job.

Likely to Recommend

Repair Quality

Excellent work

Customer Service

Excellent

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

No thoughts, just outstanding customer service and quick to get my car fixed.

Likely to Recommend

Why not?

Repair Quality

Customer Service