Caliber - Renton

4.8 (4,475reviews)
96%
330 Main Ave S,  Renton,  WA  98057
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In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
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Reviews (4,475)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding communication, with many highlighting frequent text and email updates that kept them informed throughout the repair process. The quality of repairs was frequently described as exceptional, with vehicles returned looking brand new or better than expected. A standout theme across reviews was early completion - numerous customers were thrilled their vehicles were finished ahead of schedule. The complimentary interior and exterior cleaning of vehicles was a recurring pleasant surprise. A few customers noted areas for improvement directly from their experience, including better advance notice when vehicles were completed early to avoid extra rental car costs, clearer disclosure when aftermarket parts are used, and more attentive final walkthroughs at pickup. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop to family and friends.
AI-Generated from reviews written in the last 12 months
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"I didn't even recognize the car. The attention to detail and care taken was exceptional. Far exceeded my expectations."
"... outside a good detail so it could be blended properly. I can't even tell there was any damage." Read more
"... work on my car I will be coming back to Caliber. The repair itself is perfect and the cleaning and washing of my car was a a welcome surprise! The team was ..." Read more
"Their customer service is outstanding !!!! Quality of work and follow thru once again OUTSTANDING ."
"... car looks just as new as the day I bought it, and they got the job done three days early! Clearly this team is talented!" Read more
"Excellent experience from the beginning to end. Constant updates on estimated time line . There's no word that can describe the fantastic ..." Read more
"Car repair was finished almost a week ahead of the original completion date, and two days earlier than a later estimate. Also ..." Read more
"... order. While I appreciated those updates, I received no advance notice when the parts arrived early. Instead, I was contacted about one hour before the ..." Read more
"The work was done 5 days before the expected pickup date"
"LOVE THE COMMUNICATION WITH THIS COMPANY. ID GIVE THE A 11 out of 10 if I could."
"Absolutely amazing service! Communication was superb! Was sent up to date, step by step details of where my car was at in the process. Not to mention when I picked up ..." Read more
"I was impressed with the clear communication from every angle. From the drop off date to the messages during the ..." Read more
"I love this shop. True to specifications repair. Communication is key and they know it. They put the Wow Factor in repairing my vehicles ..." Read more
"What I liked best is the way I was informed during the repair of which stage it was in and whats next. Very good customer service! ..." Read more

My Experience

I completely satisfied with your service.

My Experience

Great work and very fast

My Experience

Looks brand new.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Shane was super communicative! I love going here be had they do such a good job, you can't tell anything happened prior. Also finished a couple days early! 100/10

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

always i recommend to my friends, my families.Calliber collision are the Best...

Repair Quality

my car looks brand new again

Customer Service

friendly employees

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Tyler did a great job at communicating! Thank you!

Likely to Recommend

Repair Quality

Your car will never be as good as the day it rolled off the factory floor. You can tell the car was in an accident, if you look very closely and know what to look for

Customer Service

Great communication. Tyler kept me updated about my car throughout the process and it was finished ahead of schedule.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Job well done indeed! I'm very thankful to Shane and the technician (s) that worked on my Jeep for the outstanding job they did! Your can't even tell where the damage was and it was done 4 days earlier than estimated. Caliber Collision Renton is the place to go! Thank you!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Thanks everyone for your help.

Repair Quality

Staff was very helpful and knowledgeable, especially our Technician Tyler.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I’m unclear why you would replace one tire and leave such a drastic tread difference when it is known that will damage four-wheel drive vehicles. Otherwise the work was very good and the service was good.

Likely to Recommend

Staff was friendly. Work looked amazing.

Repair Quality

Customer Service

The car looks great and the repaint/cleaning makes it look brand new. The only issue was a team member left a questionable looking water bottle of something in the vehicle.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent job done to my car. Excellent customer service too. Kudos to Shane!

My Experience

I was very happy with the repair. The paint matched perfectly. I was alao surprised that my whole car inside and out was clean. I will highly recommend your services to anyone who needs collission repair. Thank you.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The expediency was far and beyond my expectations it was very much appreciated I can’t recommend them enough.

Likely to Recommend

Repair Quality

Customer Service

They were very kind and expedient in my repair of the car. Tyler and the manager were constantly working on expediting the repair as this was our only transportation for our wheelchair bound son.

Kept me Informed?

Yes

Ready on Time?

Yes

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