Caliber - Richardson

4.7 (4,332reviews)
96%
666 North Central Expressway,  Richardson,  TX  75080

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
Mercedes-Benz

Reviews (4,332)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

friendly and fast

Customer Service

My Experience

I’ve brought my car here on 3 separate occasions and have been very impressed each time

Likely to Recommend

Repair Quality

Car has been repaired 3 times in the past 4 months here and each time the repairs have been solid

Customer Service

Each time everyone has been communicative and professional

Likely to Recommend

Repair Quality

I had a great experience with Caliber Collision. They worked seamlessly with my insurance company, and the entire process was incredibly easy. They arranged for my car to be towed directly to their shop, handled all the repairs, and kept me updated every step of the way, so I hardly had to do anything. Most importantly, they did an excellent job on the repairs. My car looks great, and I really appreciate their professionalism, communication, and quality of work. I would definitely recommend Caliber Collision to anyone needing auto repairs.

Customer Service

Likely to Recommend

Repair Quality

Everyone was helpful, attentive to all details of my service and I just really love coming to all caliber service centers.

Customer Service

10/10 as usual

Returned Clean

My Experience

Andrew was very nice, helpful and professional

Likely to Recommend

Repair Quality

Andrew was very helpful and friendly

Customer Service

Returned Clean

My Experience

Considering the circumstances, the staff made it a great experience. I would recommend them for the excellent service and work done on my vehicle. My advisor Mike is the best and he went above and beyond to get my vehicle back to me early.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Awesome experience! Mr Mike was a pleasure to work with. Very friendly and was with me through the whole process. Also, Miss Ashley always picked up the phone when I called the office. Both assets to Caliber! Will be back for all body work!

Likely to Recommend

Repair Quality

Mike and his team really go above and beyond to make sure your vehicle is correct and you are happy!

Customer Service

Everyone was nice and friendly.

My Experience

Throughout the repair process, I was kept abreast daily sometimes twice daily of the progress.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I was amazed at how smooth and convenient the process was! Everyone was so kind and professional. I appreciated the text updates and the Carwise site. My car was finished quickly and looks great! I appreciate Ryan and the other wonderful and courteous staff at Caliber. Thank you so much!

Likely to Recommend

I will recommend Caliber to everyone!

Repair Quality

Really happy with the work done!

Customer Service

Excellent customer service!!!

My Experience

Great communication

Likely to Recommend

Repair Quality

Service was outstanding. Car was serviced and ready before the promised date.

Customer Service

Andrew was very professional and friendly.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

My Experience

Prompt and easy working with Ryan and the body shop. Thank You

My Experience

Likely to Recommend

Repair Quality

Customer Service