Caliber - Richardson
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0 -
Well I wasn’t going to do this. But to be honest this has been the worse experience ever. From start to finish, if anyone would like to discuss this matter please feel free to contact me (512)922-9681
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Ryan was amazing! Professional, highly communicative, and went above and beyond. Judith at the front desk was also amazing! Would highly recommend
My Experience - 5.0/5.0 -
My vehicle look brand new. Great service, Andrew assisted me and answered all my questions
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Some of the best, if not the best service, work and quality I have had regarding collision repair.
My Experience - 5.0/5.0 -
Excellent experience from drop off to pick up. I’ve used several Caliber Collision locations for many years and have always been satisfied. Great communication and professionalism!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks so good.
Customer Service - 5.0/5.0 -
My car looks like new.
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 1.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They kept me up to date on the entire process. So far so good I do have a question about alignment i feel vibration when I'm driving is that something I have to take care being that my car was struck from behind in sure it messed the alignment up
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am pleased with the service but I had concerns about my alignment because my car was hit by a truck so why wouldn't the alignment be messed up.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Mike Banks was terrifically helpful from start to finish regarding the repair of my car! He epitomizes “customer service”!!!! And the car looks great!! I’m a Caliber Collision customer for life!! 😁
My Experience - 0.0/5.0 -
I do not want to be contacted about my experience. I am happy that my truck is fixed, but I am extremely frustrated with my experience communicating with the shop. I will not be using Caliber in the future.
My Experience - 5.0/5.0 -
This was a smooth, trouble-free repair. Good communication, and appreciate the timeliness in completing the job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great timely and informative service…would highly recommend your repair facility.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Completely satisfied!