Caliber - Richmond - Eubank Rd
In operation 29 years, 8 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The entire experience was great. The front desk staff were attentive, kind, and professional. Kai was very personable, honest, down-to-Earth, and easy to work with. I was not left in the dark about the status of my car; he updated me frequently through texting. When I arranged to pick up the vehicle, it was a seamless process. The quality of the repairs are exceptional. The car looks brand-new! To anyone working behind the scenes, the craftsmanship speaks for itself. Hopefully I won't get in any more accidents, but if I do, I know where to go.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Very likely, the staff were amazing!
Repair Quality - 5.0/5.0 -
I enjoyed working with the staff at Caliber Collision. Everyone was very polite and very helpful! And I was very pleased with my car body work!
Customer Service - 5.0/5.0 -
The customer service I received was amazing! Great staff working for guys!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Job well done. The employees were very helpful and friendly.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
Left side panel and light gate door was fixed , but not sure what happened with my suv emblem in the back window it wasn't damaged in the motor vehicle accident after repairs the glass is cracked/broken the emblem was glued messy work with white glue around it. My inside panel left in my trunk area was cracked in the accident it was fixed either. When I was called by Heather that my car was ready for me to puck it up I was not expecting that the repair job wasn't completed. Heather gave me my keys and didn't let me know about the damage that occurred during repairs. Heather said that sge would order the part and call me. No call or update to when and if the parts would be in. I notified geico abd my adjuster said that she was not told about any additional repairs.
Customer Service - 1.5/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I appreciated the sometimes daily calls for updates. The repair staff were knowledgeable & personable, the front staff could be more personable though!
My Experience - 5.0/5.0 -
Chris was great! Excellent customer service and communication.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Great customer service and kept me updated on the entire process of my car!! Then the best thing was when I got my car back in a timely fashion it looked just like it did when I got it off the lot!!! ☺️🤗
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Work was good
Repair Quality - 5.0/5.0 -
Very good
Customer Service - 5.0/5.0 -
Service for good
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Kai was great and very informative about my repair. He did everything he could to make sure I had my truck in a timely manner