Caliber - Richmond - Eubank Rd
In operation 29 years, 8 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Both from desk ladies are amazing super sweet. Torie the manger was extremely helpful and my service advisor Kai was vary knowledgeable about parts for my car. Over all a great experience and definitely will be coming back for another other accidents!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
We had a beautiful experience with all the CALIBER team from the receptionist to our adjuster, Kai, who also keep us with all the updates along the way. Great job 👏 at Caliber in Eubanks rd location.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
I am missing a bag in my glovebox that had a house key made. Can you double check someone didn't throw it away? Thanks. Thanks for fixing my car.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job. Looks as if it never happened!!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything was great and in a timely manner. Kia was great he stay in contact all the time. I appreciate all the hard work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent done it a timely manner very satisfying
Likely to Recommend - 5.0/5.0 -
Very
Repair Quality - 5.0/5.0 -
Excellent service
Customer Service - 5.0/5.0 -
Satisfied
My Experience - 5.0/5.0 -
I have used Caliber before and satisfied with there work. The guy Kia kept me informed and showed great customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber did an excellent job with my vehicle. They kept me updated on the process and the customer service was excellent.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Kai Eason was tremendous. He was friendly, professional, and extremely knowledgeable about Genesis vehicles. I knew that my Evie was in very capable and trustworthy hands. The work done on my car is excellent. I have already spoken to Kai about future aesthetic repairs to my car (specifically the rims). Kai is a real asset -- don't let him get away!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The representative was courteous and informative, providing updates as the repairs progressed. The vehicle was returned in excellent condition.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The customer representative was very courteous, professional and helpful, and communicated with me throughout the repair process.
Customer Service - 5.0/5.0 -
The customer service was very courteous, informative and helpful.
My Experience - 5.0/5.0 -
Thank you for restoring my car and keeping me updated with the progress as parts came in and work was being completed. Glad I choose you all for my repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was fantastic. I got my vehicle back on the day they said it would be ready. Looks great!!!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Tori Dix is store manager for a reason. She turned my lemons into lemonade. She was understanding, compassionate, professional, dependable and timely with communications. And in fact, she is the only reason that I moved forward with repairs at Caliber.