Caliber - Richmond - Eubank Rd
In operation 29 years, 8 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
My running board was not attached properly, and I am waiting for a callback from the office regarding correction of the installation based on guidance from the manufacturer.
My Experience - 5.0/5.0 -
Kai evaluated the damages to my truck and I left with a quote the day of my appointment. He kept me informed about the repair stages and work progress. Kai was obviously skilled and a great communicator. I can’t imagine a better experience in such a situation. Well done!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The Caliber Team are top notch professionals. They kept me informed about their progress and timelines daily. It was easy to get my rental and return it with their help. 💯
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work and exceptional people.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
This is my second time dealing with a Calliber Collision office, and this was just as excellent as the last time about 3 years ago.
Repair Quality - 5.0/5.0 -
They did an excellent and timely repair. Chris and the others kept me updated throughout the process.
Customer Service - 5.0/5.0 -
As mentioned, Chris made several follow up calls to keep me posted on the progress and where they were in the repair process. Even when he had to leave the office, he had another staff member call to give me the status.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repairs looks great.
Customer Service - 5.0/5.0 -
Tyler was very communicative throughout the entire process. He kept me up to date on all delays. He informed me step for step. Everyone was helpful and professional.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I appreciate Kai for staying on top of the progress of my vehicle! Rodrick Williams didn’t an excellent job painting my truck. I’m super appreciative! Thank you all!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I highly recommend this repair shop! They did an amazing job on my car. It looks brand new, as if it was never involved in an accident. The quality of the work exceeded my expectations, and the turnaround time was only two days, which was incredibly impressive. As an added bonus, they detailed and cleaned my car inside and out, and it smelled great when I picked it up. The attention to detail and customer service were outstanding. If you’re looking for quality repairs and fast service, this is definitely the place to go!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job on my repairs! Very easy to work with and the team is great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I really appreciate how Tyler kept me updated on everything involving the car and the staffs customer service was 5 stars thanks again
My Experience - 5.0/5.0 -
Great experience! The technician was fantastic and very knowledgeable.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Efficient and knowledgeable service!
Customer Service - 5.0/5.0 -
Great customer service!
My Experience - 5.0/5.0 -
Kia was awesome both times I have had to get repairs there . He is a breath of fresh air and an asset to the company. He made sure I was aware every step of the way.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Chris kept me informed every step of the way!
Customer Service - 5.0/5.0 -
Chris was awesome 👌🏾
My Experience - 5.0/5.0 -
They did a fantastic job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Car looks great and it was ready ahead of schedule. Inside of car was also cleaned and all broken glass was removed. We were very pleased with the overall experience.