Caliber - Richmond - S Laburnum
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
They was very patient,
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The manager at this location is the best❤️
Likely to Recommend - 1.0/5.0
Repair Quality - 1.0/5.0 -
Customer service was nice but the delays were a little frustrating, especially when more damage was found weeks after they “did a total tear down and estimate”. When I picked up my car, the gas cap does not latch at all and the tire pressure sensor on the tire they replaced is not working properly. Have agreed to fix it for free but that means I now I have to miss additional time off of work for a car that was in the shop’s possession for over a month.
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The service was fast and done right. The staff was friendly as well. I would 10 out of 10 recommend.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Customer service team was awsome!
Returned Clean
My Experience - 0.0/5.0 -
Communication was terrible
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Outstanding
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Outstanding work the people make the place the best
Customer Service - 5.0/5.0 -
Outstanding
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They worked quickly and efficiently
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did amazing in a short amount of time
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
For sure
Repair Quality - 5.0/5.0 -
The 4 Runner still looks the same THANKS.
Customer Service - 5.0/5.0 -
Had 0 problems.
Returned Clean
My Experience - 5.0/5.0 -
Wow! Great job! I was used to just walking outside, and saying, “Yikes, this looks bad”. No more. You made it look like I just drove it out of the dealership. Well done!
My Experience - 5.0/5.0 -
The team did a great job🙂 keep up the good work ❤️