Caliber - Richmond - S Laburnum
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
Felt small imperfections in smoothness of bumper but was told to bring back if any problems
Customer Service - 5.0/5.0 -
Everyone was friendly and courteous.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Still crack in body kit, terrible job in re-spraying body kit, and body kit is not fully secured to the bumper.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you for doing a good job with my car 👌
Likely to Recommend - 3.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.0/5.0 -
IM taking it back tomorrow morning september 26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I just got my truck back so o did not really drive far to see if there are any issues. Cosmetically it looks good. Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer care from start to finish.
Customer Service - 5.0/5.0 -
Mary was great
Returned Clean
My Experience - 5.0/5.0 -
I’m not used to the ease I experienced getting this taken care of. I’m used to unhappy people and a bunch of tedious hoops to jump through. This was very pleasant, friendly helpful people all around and no hassles.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Mary was very knowledgeable in the repairs needed. She gave frequent updates. She throughly explained the benefits Caliber Collision has to offer after the repairs were completed, like the life time warranty. Overall this was a stress free experience.
Likely to Recommend - 5.0/5.0 -
The service I received was EXCEPTIONAL!! I will definitely be recommending this shop to my friends family and colleagues.
Repair Quality - 5.0/5.0 -
The service I received from Mary and her team was Top Notch!
Customer Service - 5.0/5.0 -
From start to finish everything was great I can’t even tell that a paint job was done because EVERYTHING matched up perfectly!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Mary was very good!! Kept and contact throughout the whole process.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Mary was wondeful fron start to finish..she explained everything and kept me up to date with my vehicle repairs. My car looked great when i picked it up. I have no complaints and a big thanks to Mary and her team.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was kept updated throughout process.