Caliber - Richmond - S Laburnum
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0 -
Customer Service was great until the last 2 days. Millie appeared rush & seemed like she didn't have time for questions or anything.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My vehicle was ready earlier than expected. That’s always a plus especially when the work is good!
Likely to Recommend - 5.0/5.0
Repair Quality - 2.5/5.0 -
Was a little slow process.
Customer Service - 5.0/5.0 -
The repair shop was amazing.
My Experience - 5.0/5.0 -
Everything was great and very fast service.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Amazing staff, went above and beyond
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fantastic work! Everyone was nice and worked well with my insurance company. The repair was superb!!!! I would highly recommend your company service to anyone at all. Thank you for this opportunity to thank you !!!! John McCune
Customer Service - 5.0/5.0 -
Thank you very much.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
I wish I knew about the gas tank needing to be filled policy before I came in to drop the car off for service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Danielle Tallent and her staff provided professional services.. Available for updates and provided a quick turnaround time for services needed!! I would recommend Caliber Collision services to others!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was very pleased with the communication on the repairs on my car. Thank you so much.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The service was great. The only problem was they contacted my husband with updates instead of me. I filled out my info on the drop off paperwork but he must have been in the database from a different car in our family.
Customer Service - 4.5/5.0 -
See first comment. They were all professional and helpful in person. I did call for an update and they were courteous and professional on the phone.
Returned Clean
My Experience - 5.0/5.0 -
Great customer service!!!