Caliber - Roanoke TX

4.7 (2,882reviews)
92%
1355 US Hwy 377,  Roanoke,  TX  76262

In operation 29 years, 6 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,882)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Great customer service!

My Experience

The experience I had getting my car repaired was exceptional! From start to finish, the front desk staff and Melissa were top notch and professional! Thank you!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

I asked that since my bumper was off that my daylight running lamp be replaced. It was not.

Customer Service

Melissa and Margie are the best!

Likely to Recommend

Repair Quality

Customer Service

Melissa was very friendly and helpful. All the staff I spoke to were very friendly.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Perfect

Customer Service

Perfect

Likely to Recommend

Repair Quality

I had a good experience at caliber collision. Ashton Was a great, he helped and kept a good review of what was going on with my truck. I don’t want to blame this on the coworkers but when I got my truck back, I did have to take my truck back to caliber collision. Apparently the paint didn’t seem to match on the drivers door that was damaged on. At first I was upset that I had to take it back and that they had to work on it again. But I do want to thank for Ashton great help and to make sure that I was satisfied. That goes for the rest of the staff for making sure that when they had to re-do the paint they made sure it matched. Kyle was also great he made sure I was able to get my truck back even when the store was closed. I want to thank him for the great customer service for taking the time and wait to get my truck back. Sincerely. Max Thomas

Customer Service

The team was great.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Absolutely excellent customer service from the front desk ladies to the repair representative and the technicians. I highly recommend and very pleased with the repair to my SUV.

Likely to Recommend

Repair Quality

Excellent customer service and quick repair.

Customer Service

Melissa was amazing.... her knowledge and explanation was excellent

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Very slow.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great people. Very good work. Love them.

Customer Service

Very satisfied

Returned Clean