Caliber - Roanoke TX

4.7 (2,861reviews)
93%
1355 US Hwy 377,  Roanoke,  TX  76262

In operation 29 years, 6 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,861)

My Experience

My Experience

Ashton was a great service rep. Professional and timely. Great communication. I felt very comfortable working with him.

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Melissa did a great job since I started going there

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Yes i will

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From beginning to end ... a excellent customer service experience... especially the fellow who took over my car ..Ashton

Customer Service

A Return customer

Returned Clean

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Returned Clean

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This was the best experience I've ever had with a body shop!

Customer Service

Returned Clean

My Experience

Melissa was excellent and kept me informed of all updates through every step of the process. So far my truck has been running great! Will recommend

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Repair Quality

Great experience working with Ashton

Customer Service

Returned Clean

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Recommend to everyone!!

Repair Quality

The service was impeccable and I would not be prouder in light of hit and run to give my business to a company that gives back to the military year after year at Skyball! Thank you for your service. Proud military family.

Customer Service

Excellent, very professional.

My Experience

Ashton Prince, my coordinator, does fine work. He is very knowledgeable, professional, and did s fine job keeping me informed. Everything went very smoothly and I cannot tell that I had an accident. I am totally satisfied.

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Ashton Prince does a fine job

Customer Service

Have no improvement suggestions was really good

Returned Clean

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Repair Quality

Great Service! Very happy with the results.

Customer Service

Staff was helpful and very friendly.

Returned Clean

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Actually more like 20+ - the customer service was amazing

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I wish I could rate higher than a ten! Every person I spoke with and worked with at the Roanoke Calber Collision was professional, personable, helpful, and kind.

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Repair Quality

Very efficient and professional.

Customer Service

The service and communication was great

Returned Clean

My Experience

Amazing job! Staff was very nice and helpful. Highly appreciate the updates throughout the whole process.

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My Experience

Very friendly, helpful, and competent personnel. I came in to have a scratch repaired under the coverage of someone else's insurance. CC worked with insurance and rental company. Everything was arranged for me. I brought in my car, got the rental right away. After assessment of the damage the insurance adjuster gave me a call and informed me about the repair estimate. CC kept me updated and finished the repair within the day. They even allowed me to pick the car up after hours. THAT IS JUST GREAT SERVICE! Thanks so much. By the way the car was not only repaired, it was freshly cleaned and vacuumed when they returned it to me! ABSOLUTE RECOMMENDATION!

Likely to Recommend

Repair Quality

I came in for a scratch repair. After a couple of hours the scratch is gone without any trace of it ever being there. Perfect work!

Customer Service

Melissa from CC Roanoke handled my claim. She was very friendly, helpful, and competent. I came in to have a scratch repaired under the coverage of someone else's insurance. Melissa from CC worked with insurance and rental company. Everything was arranged for me. I brought in my car, got the rental right away. After assessment of the damage the insurance adjuster gave me a call and informed me about the repair estimate. Melissa kept me updated and finished the repair within the day. They even allowed me to pick the car up after hours. THAT IS JUST GREAT SERVICE! Thanks so much. By the way the car was not only repaired, it was freshly cleaned and vacuumed when they returned it to me! Thanks so much.

My Experience

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My Experience

Did a great job and car looks so clean and new.

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