Caliber - Rockford MI
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job working with Deb and me and our insurance company to get the truck repaired. Excellent job!!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great work, communication and responsiveness.
Repair Quality - 5.0/5.0 -
Repairs were done on time and look great. Price as quoted and communication was excellent from start to finish. Alex was great to work with. Highly recommend Caliber.
Customer Service - 5.0/5.0 -
Alex was a pleasure to work with from start to finish.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
car came back clean and repaired
Customer Service - 5.0/5.0 -
alex was right on top of my repair
Returned Clean
My Experience - 5.0/5.0 -
The team at Caliber were wonderful to work with!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Caliber was very pleasant to work with. They kept me informed and got my vehicle done early. I will definitely go back here with any future repair needs.
My Experience - 5.0/5.0 -
Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thanks everyone
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
There isn't any thing I can think of you can improve on because you took care of everything from having the rental car waiting bto calling 3 times a week to keep me up to date on the repairs. Then when it was all done we just went in ,picked up the car and left the rental car with them to take care of. It was a real joy to pick up my car and it was even detailed inside and out, and it even smelled like a new car. Thank you so much!
My Experience - 5.0/5.0 -
Couldn’t be happier with the work they did, and their communication was some of the best I’ve ever seen from any company. I’ll absolutely bring my Chrysler back for any future work I need done
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Went above and beyond with communication. Everyone in the shop I interacted with was very friendly and professional.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Was updated on progress constantly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
From the very first conversation through to the end of the repair, Caliber was amazing to work with and very professional.
Customer Service - 5.0/5.0 -
Amazing team! They answered all my questions and gave regular updates on the status of the repair. I appreciated their approach and professionalism all the way through the car repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Jeff went the extra mile to make sure things were right
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good prompt service. Always friendly. Thank you.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
It unfortunately took a very long time waiting for parts . Otherwise they did a great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would recommend them to anyone needing body work done.
Repair Quality - 5.0/5.0 -
The staff quickly and efficiently handled the claim through my insurance carrier and then completed the work perfectly.
Customer Service - 5.0/5.0 -
Everyone was great.