Caliber - Rockford MI
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Always had a good experience with them.
Repair Quality - 5.0/5.0 -
It was completed at a reasonable time and they always kept me aware of what was done and when.
Customer Service - 5.0/5.0 -
Very friendly and always aware of how I was doing
Returned Clean
My Experience - 5.0/5.0 -
I knew it would be a rough repair without doing a complete rebuild of the damaged area, but the finished result was amazing and very much appreciated! Thank you all at Caliber Collision! :)
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
the communication was top notch and the work they did was great. 10/10 would recommend.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Like new they know their business
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
Communicating was great. Exterior and interior needs some work
Repair Quality - 3.5/5.0 -
Alex and Trish were great with communicating on r truck. The detailing on truck needs to improve a lot. For being a almost new truck, the interior should be as important as the exterior.
Customer Service - 4.0/5.0 -
Alex was great
Returned Clean
Likely to Recommend - 5.0/5.0 -
Extremely likely!
Repair Quality - 5.0/5.0 -
Caliber is my go to place for car body repair, they do an amazing job!
Customer Service - 5.0/5.0 -
Everyone was accommodating at Caliber
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone at Caliber Rockford did a great job from keeping me informed to the car being put back together
Customer Service - 5.0/5.0 -
As I mentioned previously, everyone at Caliber Rockford did a great job
My Experience - 5.0/5.0 -
The team did a great job and they kept me in the loop thru it all. They will be my go to if I need any additional work done in the future.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Job was completed quickly and was well done. Appreciated the progress updates each Monday, Wednesday and Friday.
Customer Service - 5.0/5.0 -
Alex was great keeping us updated and explaining everything during the process.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I was very impressed.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The front desk girl was extremely helpful. Everyone else was also willing to help when questions arose.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber Auto was Friendly and helpful and good communication
Customer Service - 5.0/5.0 -
They were friendly and kept me updated throughout the process.
Likely to Recommend - 5.0/5.0 -
For sure and specifically the Rockford location.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
So convenient with the Enterprise rental car Transportation and excellent repair work
Customer Service - 5.0/5.0 -
Great to work with
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I nice work,, thank you
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nice people. They told me how the insurance worked. My car was beautiful when picked up.