Caliber - Rockford MI
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was put back together with care.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Customer service was great! They squeezed me in early for the initial estimate. They always told me when they would call with an update, and followed through on time every time.
Customer Service - 5.0/5.0 -
Customer service was great! They squeezed me in early for the initial estimate. They always told me when they would call with an update, and followed through on time every time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Awesome experience..thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Efficient, easy, good customer service, car looks great.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very helpful and quick with quality work.
Customer Service - 5.0/5.0 -
Great Communication and helpful in understanding the process.
Likely to Recommend - 5.0/5.0 -
none !
Repair Quality - 5.0/5.0 -
always contacting me every couple of days
Customer Service - 5.0/5.0 -
I like there work.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a super good job & fast!! A lady damaged my driver's rear quarter panel in a parking lot. The ladies in Rockford handled insurance communications & got my vehicle fixed in a little over a week. Matched the paint, cleaned the car after repairs. Lovely company!
Customer Service - 5.0/5.0 -
They did a super good job & fast!! A lady damaged my driver's rear quarter panel in a parking lot. The ladies in Rockford handled insurance communications & got my vehicle fixed in a little over a week. Matched the paint, cleaned the car after repairs. Lovely company!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great people to work with. Kept me informed each step of the way during my repair. Very friendly and pleasant to work with. Did a great job on fixing my car.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Alex was a great help to us with our truck that a deer hit. Our truck looks new again. And the turn around time was very short. It only took one week to get it fixed. Thank you Caliber Collision
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
This is the second time I’ve used Caliber and I do tell people about their great work and service
Repair Quality - 5.0/5.0 -
The car looks perfect!
Customer Service - 5.0/5.0 -
Very professional and friendly. Great communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Panel to light alignment is not to factory spec. I hear suspension clunking from the front right, where the damage was sustained.
Customer Service - 5.0/5.0 -
Communication of progress during repairs was very good
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They updated me 3 times a week about the progress of the repair. Excellent.