Caliber - Rockford MI
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 1.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The team at Caliber Collision in Rockford is fantastic. They are thorough in their communication throughout the entire process. I highly recommend them!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
we had a very good experience with Caliber Collision
Customer Service - 4.5/5.0 -
for the most part, we were kept very well informed
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber Collision team was very proactive & responsive and provided excellent service.
Customer Service - 5.0/5.0 -
Caliber Collision were awesome .
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was great to work with. They kept me informed through the whole process. Not that I want to have to use their services again, but in the event I have another accident, I will definitely use them again and refer friends and family.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks great. The repairs were done quickly with great communication!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They handled their buisness well. Turnaround time on my 2022 Silverado was 2 weeks which I was very pleased with. They were proactive and kept me in the loop with regular communications. Best part was, my accident was on a Thursday. They took possession on Friday and began working on it the upcoming Monday. We'll done! I do recommend.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great work and service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber Collision did a fantastic job on my extensive repair. Their quality is top notch, their people are so kind and helpful, they were quick to get my vehicle in and efficient with completing the repair, and they provide great on going communication regarding my repair. Highly recommend!!!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
It's common knowledge one's name is branded with their recommendations. We would definitely recommend Caliber Collision to anybody in need of vehicle restoration.
Repair Quality - 5.0/5.0 -
While parked our SUV was struck in the front by a high vehicle. Our insurance uses Caliber Collision. We were impressed by the attitude, repair estimate and knowledge any hidden items would be covered. We received biweekly updates on the progress of the restoration; the SUV was returned two days prior to the original date. The quality was outstanding and you'd never know it was repaired. We stand by Caliber Collision and would recommend their services to anybody.
Customer Service - 5.0/5.0 -
We are totally satisfied with the repair to our SUV. The biweekly updates, early completion of the repairs and personal attention to detail were more than satisfactory.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
My suv looks like new again, Caliber did a great job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The ladies in the office were fantastic. They helped me arrange for a rental car and kept me updated through the week on my car repiars.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was great! I loved that my car was cleaned as well, i appreciate you all!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Parts are not their fault