Caliber - Rockford MI
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Very satisfied
Repair Quality - 5.0/5.0 -
Clean. Well organized. Friendly front end staff. Competent and I assume priced well.. recommended by State Farm
Customer Service - 5.0/5.0 -
Really satisfied. Nice, knowledgeable, updated me
Returned Clean
Likely to Recommend - 5.0/5.0 -
Already have
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Amazing customer service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I will recommend this shop to everyone and will not use another one from now on.
Repair Quality - 5.0/5.0 -
The communication was next level! They went above and beyond to make sure I was aware of what was happening. They made sure the repairs were done correctly. I honestly think the car came back looking better than when we bought it! Thank you Caliber Collision of Rockford!
Customer Service - 5.0/5.0 -
Friendly and persistent! They were excellent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was working with your team. They were very know and helpful through the process. I was updated 3 times a week on progress of the repair. Thank you!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Without a doubt, I would use them again although I hope I don’t need to!
Repair Quality - 5.0/5.0 -
Estimate received quickly and was able to get in for repair without delay. I’m very satisfied with the work that was done.
Customer Service - 4.5/5.0 -
A little confusion on how long the repair would take, but in the end, the staff worked to get me the vehicle when I needed it. Much appreciated!
Returned Clean
Likely to Recommend - 5.0/5.0 -
I've already told my friends and family about my great experience!
Repair Quality - 5.0/5.0 -
Everything looked factory new! Paint work is spot on!
Customer Service - 5.0/5.0 -
Great team to work with!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Seems to be ok, but I've only had it back for a week and haven't driven it yet.
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I love that the car was vacuumed out
Customer Service - 5.0/5.0 -
Extremely good customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
fast, efficient, multiple updates. great personnel
Customer Service - 5.0/5.0 -
same as last comment
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Well run business!
Repair Quality - 5.0/5.0 -
Vehicle was clean in and out.