Caliber - Rockford MI
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast and quality service!! Did an awesome repaint job in less than a week.. Much Thanks to Kim and Jeff!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Just excellent customer service, knowledge, efficiency, great rental to hold me over. Honestly, combined with my State Farm team’s equally conscientious care following my accident, Caliber’s crew ensured my vehicle and confidence in my choosing them was 100%. Extra thank you to Caliber’s very welcoming and personable Kim Short, the first to greet me when I arrived to drop off my Jeep for repairs, who made the necessary paperwork a breeze. To the experts who made my vehicle look like new, hats off! You and your great work are so appreciated!
Likely to Recommend - 5.0/5.0 -
Yes 100% will recommend this team to anyone!
Repair Quality - 5.0/5.0 -
Most definitely my vehicle came back to me not only repaired beautifully but cleaner!
Customer Service - 5.0/5.0 -
Absolutely A+ friendly, informative, conscientious and skilled customer service. Very pleased with each team member who helped get me back on track with my vehicle.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The service was excellent. Even when I had a minor issue and had to come back, the response was and the fix was great.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very great service through the whole time.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My car looks brand new. I'm so pleased.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
From start to finish, Caliber did an amazing job. Very professional and just an all around nice group of employees! The made entire experience with our damaged vehicle quick and easy! Beautiful work too!
Likely to Recommend - 5.0/5.0 -
Job well done! If we ever need anything else done, we will definitely be going back to Caliber Collison!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent service and team!
Returned Clean
Likely to Recommend - 3.0/5.0 -
Thanks
Repair Quality - 4.0/5.0 -
There was no repair since the insurance company decided to total it out.!
Customer Service - 4.0/5.0 -
See previous
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Need to have them look at the repair, just have some questions
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very quick. Looks great. This is why we use this group for our cars
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication and quick
Customer Service - 5.0/5.0 -
Great customer service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was very happy with the Service and the time line to get my vehicle repaired. Everyone at Caliber was friendly and knowledgeable. Thank you for taking care of my vehicle. I will definitely recommend your facility to other people that need your services. David Menke
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were a pleasure to work with. Very knowledgeable and willing to listen. If there was an issue they were right on it. Now my insurance company different story. 😞 But that is not Calibers fault. David
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Only issue I had was on parts which they really couldn't help.
Customer Service - 4.5/5.0 -
Staff all seemed nice and easy to work with