Caliber - Rockford MI
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Happy, and it even came back ahead of schedule. It’s so easy working with them and our insurance company.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent and clean work and presented me with an exterior shiny car!
My Experience - 5.0/5.0 -
Excellent service. My car came back cleaner on the inside than I expected. Very satisfied and I recommended them to friends.
Likely to Recommend - 5.0/5.0 -
I already have.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
We appreciates the almost daily communication on the progress of the repair. Even though the repair took longer than anticipated, we were never wondering what was happening. The repair turned out great! Thank you!!!
My Experience - 5.0/5.0 -
Pleasant staff. Good results. I will recommend this shop to friends.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Kim and the Caliber Team treated me like Family. They were ALL very Professional. I was very happy with the work they performed on my Infinity. I would highly recommend them to friends and family. Thanks Caliber Team!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Kim and the Whole TEAM were Awesome helping me in my time of need. Everyone treated me like family. In addition to that, my car looks like NEW. Highly Recommend Caliber Body Shop!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks great! Thank you
Customer Service - 4.0/5.0 -
Made an appointment before Christmas. The 20th I think hot there and I wasn’t down to drop my car off. And had no rental. Made another spot my after the holidays and that went well.
Returned Clean
My Experience - 5.0/5.0 -
Great communication and repair looks good. Thanks for everything!
My Experience - 5.0/5.0 -
Staff was very friendly, repair work was great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
All work was professionally done, completed early, and supported by polite staff. Thank you for a great job well done.
My Experience - 5.0/5.0 -
The team did an excellent job communicating what was going on with our car which was greatly appreciated.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good job even detailed after the job my whole truck
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent communication during repairs. Service was top notch.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent communication and service.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Friendly, helpful staff. Car was finished sooner than anticipated. Car was cleaned inside and out after repairs. Appreciate the good service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
Caliber took my vehicle without giving me a time line of service. They would let me know after having the vehicle. Other repair facilities I looked at were going to order all the parts and take my vehicle for as short of time as possible. I would prefer the later, however it all worked out well with Caliber
Customer Service - 4.0/5.0 -
Aaron kept me updated on the progress on a regular basis.