Caliber - Rockford MI
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
From the first phone call to picking up my finished van, I could never ask for a better experience. You folks are friendly, knowledgeable and beyond accommodating. Thank you for your service, I will always bring my vehicles to you. PS , My van was cleaner INSIDE and OUTSIDE than when I brought it in. Thanks again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
One of the best experiences I have ever had with a company. I can’t say enough about how professional and accommodating they were. All of my future vehicle work needed will be through them. Excellent
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a great job!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car looked beautiful and very clean…very nice!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very friendly and thorough.
Customer Service - 5.0/5.0 -
Kim and Bob were awesome
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0 -
They did a good job fixing the car an even offered a rental because the fix took longer than expected.
Customer Service - 3.5/5.0 -
At first they were very informative, called every other day, but they longer they had the car the less they kept me informed unfortunately
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The young lady who sits at the from desk- Kim- she's awesome!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have already; plus we have some future work in the plans for a couple of our other vehicles. It was nice to see that all though Dan had sold his very well run, quality of work shop, that the same faces, established relationships, and long term employees were working in the shop and office; along with his highly experienced self, aboard as a consultant during the business transfer. I’m not much on “business names”; its the caliber (no pun intended) of leadership and skilled craftsman that makes or breaks the business. You’d do well keeping Dan around for a community liaison; we have a small knit community and he has been an outstanding business owner belonging to many local organizations and has his thumb on the community pulse. As a local business owner myself- A man like Dan is a huge attribute to further your company’s presence in this town. Just saying- local retention of relationships is by far better spent money than a marketing and advertising campaign.
Repair Quality - 5.0/5.0 -
Kyle was very attentive to our needs and took charge of the project.
Customer Service - 5.0/5.0 -
Your team did a great job from Kyle putting the estimate together, the staffs updating and communications, to Dan giving me a courtesy ride to a work site for me to grab another vehicle.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Yes highly recommend the Caliber Team in Rockford