Caliber - Roseville MN
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
My car was done very quickly and on time. What is better than that?
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you for all your hard work and excellent service!
Likely to Recommend - 4.0/5.0 -
I appreciated that more than just the oversized dents were addressed: molding, trims, etc.
Repair Quality - 3.5/5.0 -
Looks fine overall, but the scratch/buffing marks are a bit evident and there were a noticeable amount of glue residue down the quarter glass windows, which needed a good clean.
Customer Service - 5.0/5.0 -
Melissa was very helpful, responsive, and informative. Thanks!
Returned Clean
My Experience - 5.0/5.0 -
Very seamless.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0 -
Good job!
My Experience - 5.0/5.0 -
Repairs were too fast. I still want to enjoy my rental
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Very professional and helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
No problem. There are some parts on backorder so the job is not completely done, but that’s beyond anybody’s control.
Customer Service - 5.0/5.0 -
Very good customer service
My Experience - 5.0/5.0 -
They were efficient, professional and effective in communicating progress.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Everyone is always very helpful and kept me very well informed during the repair process. I felt well taken care of the whole time. The repairs are always well done and I appreciate how they walk you through the whole process.
Likely to Recommend - 5.0/5.0 -
I will continue to recommend Caliber Collision to anyone who needs their services.
Repair Quality - 5.0/5.0 -
My repairs were done well and completed in a timely manner. I was kept up to date on the status of the repair and estimated completion date.
Customer Service - 5.0/5.0 -
Everyone I interacted with went above and beyond to help me out. Even with the rental car and getting set up. I really appreciate how friendly and helpful everyone is.
Returned Clean
My Experience - 0.0/5.0 -
My tire was damaged from the crash and a new tire was installed.Blake informed me that the tire censor light is now on and explained that I would have to take my truck to Ford Dealership to fix the problem saying that the outside vendor used denied that it was an issue.Also my grill ambient light stopped working the day of the crash and Blake denied fixing it saying that because it was in the front of the vehicle and the collision was in the back that the crash wasn’t the cause of the light issue in the front…With that being said my lights worked without any problem before that..So all of this is a great inconvenience for me.
Likely to Recommend - 1.0/5.0
Repair Quality - 2.0/5.0 -
Like I said in the last survey.Blake informed me that my truck was taken to another vendor for the tire installation and balancing and came back with the tire pressure light being displayed.That wasn’t there before the crash and now it is and I was also informed that. “I Leon” would have to take my truck to Ford dealership to get this issue resolved.Why do I have to do it when my truck is being repaired and tire installed by Caliber collision..So I’m not happy with this because now I’m inconvenienced to make time and to go to Ford dealership.
Customer Service - 3.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job - thank you!
My Experience - 5.0/5.0 -
Richard went above and beyond to make sure I understood the whole process with Caliber and my insurance. He was easy to work with and clearly puts his customers first. Thanks Richard and the team at Caliber Collision!