Caliber - Roseville MN

4.8 (4,764reviews)
96%
1914 West County Road C,  Roseville,  MN  55113

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,764)

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My Experience

All work completed was top notch. Appreciated the updates, the explanation of the process, and the timely delivery.

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My Experience

My Experience

Excellent communication!

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Very please with the service.

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My Experience

You got the repair done faster than I expected, & Austin was very helpful through the whole process.

My Experience

Great service

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Customer Service

My Experience

I was expecting the repair to be as quick as quoted 3-4 days not counting the weekend and thanks giving it took 7 days to complete. I waited two weeks to get my car in for repair it has become a very unsatisfying experience. I recieved notification my car was done after the shop closed for business and will have to wait an additional 2 days before I can get my car due to the new policy of closing at this location over the weekend.

Likely to Recommend

Paint job great just extremely slow

Repair Quality

Had to return to have loose parts fixed

Customer Service

Was estimated to take 3-4 days to fix car took nine days to fix, was notified after closing on friday my car was ready. They opened the shop on saturday so that I could get my car, the trim was loose had to bring it back on monday to get it fixed. The paint job was great just wish everything was completed on time and I did not have to return to get it fixed correctly.

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My Experience

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Everything is working great no problem

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My Experience

It was great communication and the timing was in the end better as proposed. The car looks great but up checking lights there must be a burned out bulb.

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My Experience

Paint finish needed to be redone, and they chipped a separate panel which they thankfully admitted to doing and fixed that as well. Took a little longer but they did correct their wrong. Overall a pleasant experience minus minor setback.

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Repair Quality

Repairs were made where needed. Still have a small chip in front bumper panel that was repainted. Interior left extremely dirty and covered in budding compound. The initial repair was fixed, but after scratching a front bumper piece and repainting it, it still has a small chip in it. I don’t care to return and get it repainted anymore. Spent a while cleaning the interior Sunday.

Customer Service

The customer service was excellent. The repair work and handling of my vehicle was lacking.

Returned Clean

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I don't know. Each person's insurance company allows only specific options.

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Expensive

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Returned Clean

My Experience

Great service, awesome communication and my vehicle looks great!